Technical Support Specialist

Jamdanceacademy; Johnson City (TN); On-site; USD 57,000 - 90,000; Full time

Job summary

InnovateNow in Johnson City, TN is launching a temporary Technical Support Specialist role that values ownership over busywork, offering a $57,000 - $90,000 salary and mentorship to accelerate growth.

The role requires crafting tailored messaging, joining demos, mentoring peers, and aligning content with demand-generation goals as we move prospects from interest to invoice. This temporary position emphasizes ownership and rapid development.

Qualifications

• Experience mentoring mid-level teammates.
• Ability to interpret data and translate findings into actionable recommendations.
• Willingness to revise opinions when data argues against them.

Responsibilities

• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Sit in on demos and tighten the script after every loss
• Mentor junior reps on outreach cadence and objection handling
• Partner with Conflict Resolution specialists to align content with demand-generation goals
• Steer InnovateNow prospects from interest to invoice without friction

Skills

Mentoring

Data interpretation

Objection handling

Adaptability

Feedback openness

Communication

Sales messaging

Job description

InnovateNow is building a temporary revenue team in TN, and this Technical Support Specialist seat is the one that sets the pace. A temporary Technical Support Specialist role that values ownership over busywork, pays $57,000 - $90,000, and invests in your long-term growth.

Key Responsibilities

• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Sit in on demos and tighten the script after every loss
• Mentor junior reps on outreach cadence and objection handling
• Partner with Conflict Resolution specialists to align content with demand-generation goals
• Steer InnovateNow prospects from interest to invoice without friction

What You'll Bring

• The humility to revise strong opinions when the data argues back
• Comfort interpreting data and translating findings into clear recommendations
• Demonstrated capacity to mentor or support mid-level teammates
• A point of view, held loosely and defended well
• Willingness to commute to Johnson City, TN or work flexibly as needed
• A steady hand when three priorities all claim to be number one

InnovateNow is what happens when ruthlessly-focused engineers in Johnson City decide that good enough is the enemy of great Active Listening. We'd rather hear hard truths in the hallway than polite fictions in the all-hands.

We pair $57,000 - $90,000 with a seasoned mentor, so your Cold Calling sharpens fast while the benefits quietly take care of everything else.

This is an open, funded role that we intend to fill in the coming weeks.