Technical Support Specialist

Egreenservices; Irving (TX); Remote; USD 50,000 - 78,000; Full time

Job summary

Oliver Wyman is seeking a Technical Support Specialist who can translate customer insights into sharper campaign briefs and manage Jira Service Management in a fast-moving sales marketing environment.

You will own reporting on attribution and ROI, run point on trade shows across Texas, and draft cold-outreach copy while maintaining CRM records and monthly bookings. A remote-friendly arrangement and competitive salary are offered.

Qualifications

• The kind of listening that makes the other person feel heard.
• Hands-on sales marketing experience that holds up to follow-up questions.
• A keen eye for quality and consistency in your output.
• Demonstrated Jira Service Management expertise in a fast-moving sales marketing environment.
• Familiarity with the rhythms of a learning-obsessed remote team.

Responsibilities

• Translate customer insights into sharper campaign briefs.
• Report on attribution and channel ROI to inform the $50,000 - $78,000 budget cycle.
• Run point on trade shows and pop-ups throughout TX.
• Frame the purpose-soaked ROI an Irving, TX CFO can defend internally.
• Draft the cold-outreach copy that survives a junior buyer's inbox.
• Build the QA Monitoring report leadership checks before the TX review.
• Chase the sales marketing whitespace no rep in TX has worked.
• Maintain accurate records in the CRM and forecast monthly bookings.

Skills

Listening

Sales marketing

Quality output

Remote teamwork

Tools

Jira Service Management

Job description

Some sellers wait for warm leads; the Technical Support Specialist we want at Oliver Wyman prefers the chase and Jira Service Management is the weapon. What sets the offer apart is trust — $50,000 - $78,000 and remote hours are nice, but the sales marketing ownership is the headline.

Key Responsibilities

• A knack for translating customer insights into sharper campaign briefs
• Report on attribution and channel ROI to inform the $50,000 - $78,000 budget cycle
• Run point on trade shows and pop-ups throughout TX
• Frame the purpose-soaked ROI an Irving, TX CFO can defend internally
• Draft the cold-outreach copy that survives a junior buyer's inbox
• Build the QA Monitoring report leadership checks before the TX review
• Chase the sales marketing whitespace no rep in TX has worked
• Maintain accurate records in the CRM and forecast monthly bookings

What You'll Bring

• The kind of listening that makes the other person feel heard
• Hands-on sales marketing experience that holds up to follow-up questions
• A keen eye for quality and consistency in your output
• Demonstrated Jira Service Management expertise in a fast-moving sales marketing environment
• Familiarity with the rhythms of a learning-obsessed remote team

Oliver Wyman keeps sales marketing systems running for clients who never think about them, which is the goal-oriented Irving, TX point. Feedback flows in every direction, so good ideas reach the table no matter who voices them.

The number is $50,000 - $78,000; the rest is mentorship, health coverage, paid growth time, and a remote arrangement that respects your evenings.

Updated today and reviewed daily, the sales marketing role stays open.