Technical Support Specialist

Media Innovation Corp; Houston (TX); On-site; USD 69,000 - 103,000; Full time

Job summary

Media Innovation Corp is seeking a Technical Support Specialist in Houston to drive campaigns from kickoff to revenue forecast. With 4+ years of relationship-building, you will own outcomes, coordinate with agencies, and connect marketing with sales using Five9 and CRM tools. The role emphasizes ownership, urgency, and delivering on-time campaigns.

Relocate or work on-site in Houston as needed; salary ranges from $69,000 to $103,000 with growth and mentorship opportunities offered by the company.

Qualifications

• 4+ years owning outcomes, not just completing tasks.
• Track record that proves you can make-it-better ship under deadline pressure.
• Cross-functional ease across teams such as CS engineers and marketing.
• An appetite for ownership that scales with the stakes.

Responsibilities

• Sell the growth-minded roadmap, not just today’s feature set.
• Own the handoff doc that keeps nothing falling between Adaptability and CRM.
• Wire Interpersonal Skills and Five9 together so marketing hands sales clean leads.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Draft the cold-outreach copy that survives a mid-level buyer's inbox.

Skills

Relationship Building

Own outcomes

Cross-functional collaboration

Ownership mindset

Time-management

On-site Houston

Tools

Five9

CRM

Job description

Media Innovation Corp wants the kind of Technical Support Specialist who can launch a campaign Monday and defend the revenue forecast Friday. If 4 years of Relationship Building sits behind you, Media Innovation Corp offers $69,000 - $103,000, a contract setup, and a ladder worth climbing.

Key Responsibilities

• Sell the growth-minded roadmap, not just today's feature set
• Own the handoff doc that keeps nothing falling between Adaptability and CRM
• Wire Interpersonal Skills and Five9 together so marketing hands sales clean leads
• Coordinate with agencies and vendors to deliver campaigns on time and on budget
• Draft the cold-outreach copy that survives a mid-level buyer's inbox

What You'll Bring

• 4+ years owning outcomes, not just completing tasks
• Track record that proves you can make-it-better ship under deadline pressure
• Cross-functional ease, from Customer Success engineers to ServiceNow marketers
• An appetite for ownership that scales with the stakes
• Strong time-management skills and a bias toward action
• Prior experience working on-site in Houston, TX, or willingness to relocate

Founded in Houston, TX during a downturn, Media Innovation Corp grew documentation-first and lean while flashier sales marketing rivals burned out. Transparency is a habit, so roadmaps, tradeoffs, and even mistakes get shared openly.

Beyond $69,000 - $103,000, Media Innovation Corp invests in your growth, assigns you a mentor, and lets you flex hours across Houston, TX as you need.

Fresh as of this morning, Media Innovation Corp marked the mid-level seat available.