Technical Support Specialist

Filetwigbay; Flint (MI); Hybrid; USD 48,000 - 67,000; Full time

Benefits offered by this job

Equity participation

Mentorship from leaders

Job summary

Commerce Partners Inc, a forever-learning startup out of Flint, is seeking a Technical Support Specialist to join a fast-moving sales marketing team. The role offers hybrid hours in Flint, MI, with a compensation range of $48,000–$67,000 and equity participation. You will be mentored by accomplished sales marketing leaders and help position Commerce Partners against competitors.

We are prioritizing Empathy talent right now and reviewing resumes as they arrive.

Qualifications

• A solid foundation in Help Scout, refined over 5+ years
• A people-first attitude and eagerness to learn new skills
• Prior experience working on-site in Flint, MI, or willingness to relocate
• Professionalism, integrity, and discretion with sensitive information
• A bias toward asking the dumb question before the expensive mistake

Responsibilities

• Position Commerce Partners Inc against competitors with clear, differentiated value props
• Pair CSAT Reporting insight with gut feel to rank the hottest leads
• Build the campaign calendar that keeps Flint, MI pipeline full year-round
• Coach junior reps through their first slow-to-anger negotiation
• Conduct market research to uncover trends shaping the sales marketing space

Tools

Help Scout

Job description

Come grow your career and our numbers as a Technical Support Specialist at one of Flint's fastest-moving companies. Strip away the buzzwords and here's the deal — $48,000 - $67,000, hybrid hours, and a sales marketing team at Commerce Partners Inc that actually hands you the keys.

Key Responsibilities

• Position Commerce Partners Inc against competitors with clear, differentiated value props
• Pair CSAT Reporting insight with gut feel to rank the hottest leads
• Build the campaign calendar that keeps Flint, MI pipeline full year-round
• Coach junior reps through their first slow-to-anger negotiation
• Conduct market research to uncover trends shaping the sales marketing space

What You'll Bring

• A solid foundation in Help Scout, refined over 5+ years
• A people-first attitude and eagerness to learn new skills
• Prior experience working on-site in Flint, MI, or willingness to relocate
• Professionalism, integrity, and discretion with sensitive information
• A bias toward asking the dumb question before the expensive mistake

A forever-learning startup out of Flint, Commerce Partners Inc is rethinking what sales marketing software can be. We keep the Flint, MI office quiet on Wednesdays so deep Empathy work actually gets a fighting chance.

Commerce Partners Inc rewards your problem-solving work with $48,000 - $67,000, equity participation, and mentorship from accomplished sales marketing leaders.

We are prioritizing Empathy talent right now and reviewing resumes as they arrive.