Technical Support Specialist

Commerce Solutions Group; Lansing (MI); On-site; USD 53,000 - 78,000; Part time

Benefits offered by this job

Full benefits

Job summary

Commerce Solutions Group in Lansing, MI seeks a Technical Support Specialist for a freelance-friendly role with a $53,000–$78,000 package and full benefits. You will craft high-converting copy, design landing pages, and guide junior reps while building a scalable outbound engine.

You will own the outreach calendar and partnerships in Lansing, ensuring a steady pipeline year-round. The role offers ownership and a dynamic, fast-paced environment where performance is rewarded.

Qualifications

• Must manage time effectively and deliver results in a freelance setting.
• Ability to tell data-driven stories to inform decisions.
• Willingness to be accountable for outcome-focused results.
• Comfort with freelance arrangements and high-trust work culture.

Responsibilities

• Write copy for ads, emails, and web pages that converts sales marketing traffic.
• Design landing pages and conversion funnels to turn traffic into customers.
• Mentor junior reps on outreach cadence and objection handling.
• Use Data Entry and Change Management tools to automate and scale outbound efforts.
• Build the campaign calendar that keeps Lansing, MI pipeline full year-round.
• Cultivate referral channels and strategic partnerships in Lansing.
• Nurture slow sales marketing leads until timing flips in our favor.
• Pitch Commerce Solutions Group at $53,000 - $78,000 value without apologizing for the price

Skills

Time management

Storytelling

Accountability

Freelance mindset

Tools

Jira Service Management

Job description

Commerce Solutions Group pairs a $53,000 - $78,000 package with real ownership for the Technical Support Specialist willing to carry a number and a brand in MI. Consider the trade: your 4 years of Interpersonal Skills for $53,000 - $78,000, a freelance schedule, and ownership most shops never offer.

Key Responsibilities

• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Design landing pages and conversion funnels that turn traffic into customers
• Mentor junior reps on outreach cadence and objection handling
• Use Data Entry and Change Management tools to automate and scale outbound efforts
• Build the campaign calendar that keeps Lansing, MI pipeline full year-round
• Cultivate referral channels and strategic partnerships in Lansing
• Nurture the slow sales marketing leads until timing flips in our favor
• Pitch Commerce Solutions Group at $53,000 - $78,000 value without apologizing for the price

What You'll Bring

• Strong time-management skills and a bias toward action
• Storytelling instincts that turn data into a decision
• Comfort being accountable for a goal-oriented outcome in a freelance role
• Comfort with freelance arrangements and the rhythms of a high-trust workplace

Ask anyone in Lansing about Commerce Solutions Group and you'll hear the same thing: a documentation-first crew that ships fast and sweats the De-escalation details. We celebrate Jira Service Management craftsmanship and hold ourselves to a high bar on the details that matter.

Think competitive $53,000 - $78,000, full benefits, a clear runway to grow your Change Management, and the latitude to work the way you work best.

This posting reflects an open need we are working to close this quarter.