Technical Support Specialist

Energy Innovation Corp; Coeur d'Alene (ID); On-site; USD 62,000 - 92,000; Full time

Benefits offered by this job

Mentor

Benefits suite

Growth opportunities

Job summary

Industrial Advantage Corp in Coeur d'Alene, ID, is hiring a Technical Support Specialist to drive sales-ready CRM signals, analyze campaign metrics, and manage content like social calendars. The role emphasizes turning complex data into clear messaging and supporting mid-level account executives.

We offer mentorship, a benefits suite, and a path to senior escalation management, with opportunities to grow within a fast-moving sales marketing team in Coeur d'Alene.

Qualifications

• Experience with CRM systems and interpreting signals from sales tools.
• Ability to analyze campaign metrics and optimize spend against revenue targets.
• Proven track record delivering results in a mid-level technical support role.

Responsibilities

• Feed sales the CRM Software signals that say a buyer is ready now
• Analyze campaign metrics and optimize spend against revenue targets
• Rewrite the one-pager until a Coeur d'Alene stranger gets it in ten seconds
• Read the sales marketing market and reposition the offer when it shifts
• Hands-on ownership of social media calendars and community engagement
• Test three subject lines, kill two, scale the winner
• Support mid-level account executives with prospecting and follow-up strategy
• Stand up a Professionalism-driven scoring model the whole team believes

Skills

CRM Software

Data analysis

Communication

Job description

Come grow your career and our numbers as a Technical Support Specialist at one of Coeur d'Alene's fastest-moving companies. Weigh it however you like — the math still lands at $62,000 - $92,000, freelance hours, and a team at Industrial Advantage Corp worth joining.

Key Responsibilities

• Feed sales the CRM Software signals that say a buyer is ready now
• Analyze campaign metrics and optimize spend against revenue targets
• Rewrite the one-pager until a Coeur d'Alene stranger gets it in ten seconds
• Read the sales marketing market and reposition the offer when it shifts
• Hands-on ownership of social media calendars and community engagement
• Test three subject lines, kill two, scale the winner
• Support mid-level account executives with prospecting and follow-up strategy
• Stand up a Professionalism-driven scoring model the whole team believes

What You'll Bring

• Demonstrated calm when a Coeur d'Alene, ID client changes scope mid-stream
• The judgment to distinguish a fire drill from an actual fire
• Proven track record delivering results as a mid-level Technical Support Specialist
• Pattern recognition earned across many sales marketing engagements
• Self-direction that survives a quiet Slack channel

We are Industrial Advantage Corp, a quietly-excellent sales marketing company headquartered in Coeur d'Alene, ID. We build an environment where plainspoken ideas get tested quickly and credit is shared fairly.

Our offer to you: $62,000 - $92,000, a mentor, a benefits suite, and the latitude to grow your Escalation Management into something senior.

Confirmed live today, applications for this sales marketing role land in real time.