Technical Support - SaaS Printing Products - 100% remote - Central/Mountain/Western US - Travel[...]

Phaxis

Phoenix (AZ)

On-site

USD 90,000 - 130,000

Full time

14 days+
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Benefits offered by this job

Annual Bonus

Job summary

A leading software company is seeking a Technical Support Specialist to provide client-facing support for SaaS printing solutions. This 100% remote role requires expertise in print management software and involves building strong client relationships while identifying new business opportunities. The position demands excellent communication skills and a willingness to travel, with an annual salary ranging from $100,000 to $135,000 based on experience and qualifications.

Qualifications

  • Experience with PaperCut, YSoft, Equitrac, eCopy, uniFLOW or similar.
  • Must possess a clean valid state driver's license.
  • Knowledge of SaaS-based print management solutions.

Responsibilities

  • Identify and pursue new business opportunities.
  • Build and maintain relationships with key clients.
  • Cooperate with marketing and product teams.
  • Prepare and deliver presentations to clients.
  • Monitor and report on sales performance.

Skills

Experience with PaperCut
Knowledgeable about SaaS print management solutions
Strong interpersonal skills
Effective communication skills
Presentation skills

Job description

Technical Support - SaaS Printing Products - 100% remote – Central/Mountain/Western US – Travel a must!

This range is provided by Phaxis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $130,000.00/yr

Additional compensation types

Annual Bonus
Direct message the job poster from Phaxis

“Life, you make it what it is ” Cat Stevens/Yusuf

Experience with PaperCut, YSoft, Equitrac, eCopy, uniFLOW or similar are a must!

If you are knowledgeable about SaaS based print management solutions, live close to a quality airport, are good with travel and are looking for a role where you are client facing but still technical, we want to speak with you!

Responsibilities
  • Identify and pursue new business opportunities to expand the firm's market presence
  • Build and maintain strong relationships with key clients and stakeholders
  • Cooperate with the marketing and product development teams to create effective sales strategies
  • Prepare and deliver presentations and proposals to prospective clients
  • Monitor and report on sales performance, providing insights and recommendations for improvement
  • Outstanding interpersonal, communication, and presentation skills

This position works remotely from a home office located near a major metropolitan city/airport and requires overnight travel.

Individual must possess a clean valid state driver's license in order to obtain the position.

In accordance with applicable law, we are providing the anticipated compensation for this role: $100,000 - $135,000

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology and Sales
Industries
  • Software Development

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