Technical Support Engineer - Onsite SF with Global Training

MCS Group - USA | Your Specialist Recruitment Firm; San Francisco (CA); On-site; USD 81,000 - 99,000; Full time

Job summary

A specialized recruitment firm located in San Francisco is seeking a Technical Support Engineer to provide onsite support for critical trading platforms. The candidate will participate in a three-week training program in Ireland. Key qualifications include a Bachelor’s degree in Computer Science or IT and at least one year of technical support experience, alongside strong communication skills. This is a full-time role with a competitive salary up to $90K, ideal for those looking to grow in a dynamic environment.

Qualifications

• 1+ years of experience in a technical support role.
• Excellent communication and interpersonal skills.
• Passionfor learning and diverse interests.

Responsibilities

• Provide onsite technical support to clients.
• Troubleshoot and resolve technical issues.
• Implement system enhancements and upgrades.
• Carry out routine maintenance, software updates.

Skills

Technical support

Communication skills

Problem-solving

Microsoft 365

Cloud migration

Education

Bachelor’s degree in Computer Science, IT, or related field

Tools

Azure

Job description

A specialized recruitment firm located in San Francisco is seeking a Technical Support Engineer to provide onsite support for critical trading platforms. The candidate will participate in a three-week training program in Ireland. Key qualifications include a Bachelor’s degree in Computer Science or IT and at least one year of technical support experience, alongside strong communication skills. This is a full-time role with a competitive salary up to $90K, ideal for those looking to grow in a dynamic environment.