Technical Support Engineer — Global Training & Banking Tech

MCS Group - USA | Your Specialist Recruitment Firm; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Fully paid training program in Ireland

Job summary

A specialist recruitment firm is seeking a Technical Support Engineer to join their onsite team in Chicago. The role involves providing onsite technical support, troubleshooting, and implementing system enhancements to ensure critical trading platforms operate smoothly. Candidates should have a Bachelor's degree in Computer Science or a related field, along with 1+ year's experience in technical support. This position offers a fully paid training program in Ireland, making it an exciting opportunity for individuals early in their careers.

Qualifications

• 1+ year's experience in a technical support role.
• Experience in the financial sector is highly desired.
• Flexible skillset with support experience.

Responsibilities

• Provide onsite technical support to clients.
• Troubleshoot and resolve technical issues.
• Implement system enhancements and upgrades.
• Carry out routine maintenance including software updates.

Skills

Technical Support

Communication Skills

Problem-solving

Microsoft 365

Cloud Migration

Active Directory

Interpersonal Skills

Education

Bachelor's degree in Computer Science, IT, or related field

Tools

Microsoft 365

Azure

Job description

A specialist recruitment firm is seeking a Technical Support Engineer to join their onsite team in Chicago. The role involves providing onsite technical support, troubleshooting, and implementing system enhancements to ensure critical trading platforms operate smoothly. Candidates should have a Bachelor's degree in Computer Science or a related field, along with 1+ year's experience in technical support. This position offers a fully paid training program in Ireland, making it an exciting opportunity for individuals early in their careers.