Technical Support Engineer – Networking & Automation
Realign Llc
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Realign Llc is seeking a Senior Technical Support Specialist for onsite work in Santa Clara, CA. Candidates should have 7+ years of experience and strong Linux, CLI, networking, and scripting skills.
The role requires independent problem solving and the ability to work across technical and non-technical teams. Responsibilities include troubleshooting complex system issues, executing automation tasks, and ensuring rapid resolution while maintaining calm under pressure in a dynamic operations
Qualifications
- Must have strong Linux systems knowledge.
- Proficient with command-line/CLI tools.
- Understanding of databases and basic concepts.
- Networking beyond basic desktop connectivity.
- Scripting and/or automation experience.
- Experience with remote system troubleshooting.
Responsibilities
- Troubleshoot and diagnose issues to resolve root causes.
- Approach unfamiliar problems logically and methodically.
- Learn new technologies quickly and research unfamiliar systems.
- Work independently without step-by-step instructions.
- Ask questions when information is missing and escalate when needed.
- Takes ownership and follows through until issues are resolved.
- Avoid guessing when a change could impact a system.
Skills
Job description
Realign Llc is seeking a Senior Technical Support Specialist for onsite work in Santa Clara, CA. Candidates should have 7+ years of experience and strong Linux, CLI, networking, and scripting skills.
The role requires independent problem solving and the ability to work across technical and non-technical teams. Responsibilities include troubleshooting complex system issues, executing automation tasks, and ensuring rapid resolution while maintaining calm under pressure in a dynamic operations
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