Technical Support Engineer – Industrial Air Systems (Onsite)

Atlas Copco Airpower N.V.; Bay Minette (AL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Work clothes

Specialty tools

Health insurance

Paid leave & retirement benefits

Job summary

Atlas Copco Airpower N.V. is seeking a Technical Support Specialist to join the Bay Minette, Alabama team. You will support Quincy rotary and reciprocating products, assist field technicians, distributors, and end users in maintenance, service, and training.

The role includes remote monitoring, air audits, and data reports, with domestic and international travel up to 40%. Ideal candidates have a high school diploma, with engineering degree preferred, and 2 years of relevant experience, plus

Qualifications

• High School Diploma required; engineering degree preferred for technical depth.
• 2 years' experience in a relevant role preferred.
• Knowledge of compressed air products and services.
• Excellent phone skills and strong customer service mindset.
• CAD experience preferred but not required.

Responsibilities

• Support Field Service Technicians, distributors, and end users in maintenance, service, and training of Quincy products.
• Provide training to Service Technicians and distributors, in service school and in the field.
• Administer remote monitoring platform (ICONS) and report field issues.
• accompany service technicians to customer sites for air audits and data collection.
• Compile data and construct reports in a timely manner.
• Handle Industrial Air Piping design and modifications.
• Perform Quality Air Auditing and Compressor Power Consumption Audits.
• Troubleshoot networking and connectivity of compressed air equipment.

Skills

Technical knowledge

Customer service

Phone skills

Interpersonal skills

Technical/expertise

Travel readiness

Education

High School Diploma

Mechanical Engineering degree

Civil Engineering degree

Tools

CAD

Job description

Atlas Copco Airpower N.V. is seeking a Technical Support Specialist to join the Bay Minette, Alabama team. You will support Quincy rotary and reciprocating products, assist field technicians, distributors, and end users in maintenance, service, and training.

The role includes remote monitoring, air audits, and data reports, with domestic and international travel up to 40%. Ideal candidates have a high school diploma, with engineering degree preferred, and 2 years of relevant experience, plus