Onsite Field Service Tech — Industrial Tool Expert

Atlas Copco Airpower N.V.; Knoxville (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid parental leave

Wellness reimbursements

Career development

Job summary

Atlas Copco Tools & Assembly Systems LLC seeks a Field Service Technician to provide on-site technical support at customer sites within the East region. The role involves installations, commissioning, preventive maintenance, or calibrations on tools and assembly systems, with travel up to 60% locally and 40% nationally.

You will report to the Regional Team Leader and support North Carolina residents. Candidates should have 2–3 years of mechanical and electrical troubleshooting experience, strong

Qualifications

• 2–3 years of experience with mechanical and electrical troubleshooting.
• Ability to travel up to 60% locally and 40% nationally.
• Customer service excellence and ability to communicate across all levels of an organization.
• IT, MS Office products, and networking or wireless communication proficiency.
• Ability to work independently and as part of a team.
• Ability to summarize technical problems and resolutions.
• Interest and passion in industrial tooling.

Responsibilities

• Build strong relationships with customers and assist with issues.
• Create detailed reports and capture costs through timely administrative work.
• Perform hands-on troubleshooting, programming, and repairs.
• Reinforce the correct operation and Best Practices of Atlas Copco equipment.
• Willing and able to respond to emergency field repair of equipment.
• Coordinate travel schedules and accommodations to visit customer sites.
• Interface with customers externally within your region and internally within the company.

Education

High School Diploma or GED

Job description

Atlas Copco Tools & Assembly Systems LLC seeks a Field Service Technician to provide on-site technical support at customer sites within the East region. The role involves installations, commissioning, preventive maintenance, or calibrations on tools and assembly systems, with travel up to 60% locally and 40% nationally.

You will report to the Regional Team Leader and support North Carolina residents. Candidates should have 2–3 years of mechanical and electrical troubleshooting experience, strong