Technical Support Engineer / Fort Worth/ Onsite

Motion Recruitment Partners LLC; Fort Worth (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation Time

Stock Options

Job summary

Motion Recruitment Partners LLC is seeking a hands-on Technical Support Engineer in Fort Worth, TX. This full-time role blends hardware troubleshooting with software and connectivity support across IoT devices that use cellular and satellite networks for real-time data.

You will work closely with engineering and R&D, shaping product evolution in a startup-style environment. The role suits those who enjoy hardware, electrical systems, and independent problem solving, with strong growth potential.

Qualifications

• Experience in technical support, field service, or a hands-on role.
• Strong troubleshooting across hardware and software environments.
• Experience with IoT devices, mobile technologies, or connected systems.
• Ability to read and interpret electrical schematics.
• Familiarity with electrical systems (120V-480V) including relays and contactors.
• Strong communication and cross-functional collaboration.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Troubleshoot IoT devices and hardware to diagnose issues across hardware and software.
• Diagnose electrical system problems and perform diagnostics.
• Support connectivity through cellular or satellite systems.
• Provide software and mobile app assistance as needed.
• Maintain internal IT documentation and contribute to knowledge base.

Skills

Technical support

Field service

IoT devices

Electrical schematics

Electrical systems 120-480V

Cross-functional communication

Independent/fast-paced work

Education

Electronics background

Electrical engineering/technology

Tools

Soldering tools

Job description

This is a full-time Technical Support Engineer opportunity based in Fort Worth, TX with a rapidly growing Agritech company focused on IoT-based water monitoring solutions for livestock ranchers. This role blends hands‑on hardware troubleshooting with software and connectivity support, working across IoT devices that leverage cellular and satellite networks to deliver real‑time data.

This is not your typical support role — it’s very hands‑on and ideal for someone who enjoys working with physical devices, electrical systems, and real‑world problem solving. You’ll be a key part of the U.S. team, collaborating directly with engineering and R&D, and helping shape how the product evolves in a growing market. If you like figuring things out, working independently, and getting exposure to both hardware and software in a startup‑style environment, this is a strong opportunity for growth and ownership.

Required Skills & Experience

• Experience in technical support, field service, or a similar hands‑on role
• Strong troubleshooting skills across hardware and software environments
• Experience with IoT devices, mobile technologies, or connected systems
• Ability to read and interpret electrical schematics
• Familiarity with electrical systems (120v, 220v, 240v, 480v, relays, contactors)
• Strong communication skills and ability to work cross‑functionally
• Ability to work independently in a fast‑paced environment

Desired Skills & Experience

• Background in electronics or electrical engineering/technology
• Experience soldering or working with physical hardware components
• Exposure to cellular or satellite‑based systems
• Prior experience in agriculture, industrial, or field‑based environments
• Experience working in a startup or small team setting

What You Will Be Doing

Tech Breakdown

• 30% IoT Devices & Hardware Troubleshooting
• 25% Electrical Systems & Diagnostics
• 20% Connectivity (Cellular/Satellite)
• 15% Software & Mobile App Support
• 10% Internal IT & Documentation

Daily Responsibilities

• 60% Hands On
• 10% Management Duties
• 30% Team Collaboration

The Offer

• Bonus eligible

You will receive the following benefits:

• Medical, Dental, and Vision Insurance
• Vacation Time
• Stock Options

Applicants must be currently authorized to work in the US on a full‑time basis now and in the future.