Field Technician Full-Time (California)

Phytech Inc.; California; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Career path opportunities

High autonomy and flexibility

Competitive hourly wage

Medical, dental, and vision insurance

401k program with matching

Company vehicle for business use

Company-provided cell and laptop (if necessary)

Fully-stocked toolkit

Job summary

A leading AgTech company is seeking a Field Service Technician to provide crucial technical support and service to customers. This role involves traveling to customer sites for equipment installations, troubleshooting, and maintenance. Candidates should have strong technical skills, excellent communication abilities, and a customer-oriented focus. The position offers a competitive hourly wage and a comprehensive benefits package, including insurance and a 401k plan, with a high degree of autonomy in a growing industry.

Qualifications

• Strong technical skills and problem-solving aptitude to troubleshoot and resolve issues.
• Excellent verbal and written communication skills for effective customer interaction.
• Possession of a valid driver's license and navigational skills required.
• Ability to perform physical tasks and work outdoors in varying weather.

Responsibilities

• Provide technical support and service to customers in the AgTech industry.
• Conduct equipment installations, troubleshooting, maintenance, and equipment relocation.
• Serve as a key liaison between back office support and customers.
• Report accurate status of all required tasks.
• Work with technical support to resolve issues.

Skills

Strong technical skills

Problem-solving aptitude

Excellent verbal and written communication

Customer orientation

Ability to work outdoors

Hardware installation

Autonomy

Outdoor work

Tools

Hand power tools

Agricultural machinery

Vehicles

Job description

We are seeking a dynamic and motivated Field Service Technician to join us

About Us

Phytech is a global AgTech leader powering more than 1,200 of the world's largest nut, fruit, and vegetable growers across 5 continents, helping them optimize production by connecting them to their plants and irrigation system.

We're the world's only one-stop platform that covers the entire field—from crop to drop—with real-time agronomic insights, hydraulic monitoring, automation, sustainability tools, and our groundbreaking Farm-AI Agent, Daisy.

Backed by a dedicated team obsessed with one goal: making growers more successful.

Come lead the revolution with us.

Job Summary

The Field Service Technician plays a crucial role in providing technical support and service to customers in the AgTech industry. This position involves traveling to customer sites, conducting equipment installations, troubleshooting, maintenance, and removal/relocation of equipment. This role serves as a key liaison between back office support and its customers, ensuring customer satisfaction and contributing to the overall success of the organization.

Provide fast and efficient customer service to end-users

Provide system installations, maintenance and troubleshooting of hardware

Work closely with technical support team to solve technical issues

Report accurate status of all required tasks

Complete regular daily-assigned outdoor field work

Adhere to geographic mobility between multiple locations per day

Other duties, as assigned

Job requirements

Strong technical skills and problem-solving aptitude to effectively troubleshoot and resolve complex machinery and equipment issues

Excellent verbal and written communication skills for clear reporting and effective customer interactions

Possession of a valid driver's license and strong navigational skills to travel to customer sites

Physical capability to pull, push, and lift objects weighing up to 75 lbs, as necessary for equipment installations and maintenance

Ability to stand, bend, and stoop for extended periods during equipment maintenance

Willingness and ability to work outdoors in varying weather conditions, including heat, cold, rain, and dusty environments

Proficiency in navigating uneven terrain as required

Competence in safely and effectively operating hand power tools, agricultural machinery, and vehicles

Work autonomously, with little guidance

Complete assigned tasks under time requirements and seasonal constraints

Strong customer orientation and service focus

Full-time work commitment to meet the demands of the role

Preferred

Hands-on agricultural experience

Benefit offerings

Well-defined career path in a growing AgTech industry

High degree of autonomy and flexibility

Competitive hourly wage

Robust benefits package, including medical, dental, and vision insurance coverage

401k program with matching opportunities

Fleet vehicle for business-use, company-provided cell and laptop (if necessary), fully-stocked toolkit