Field Service Technician Washington – Yakima / Tri-Cities Region

Phytech Ltd; Yakima (WA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly compensation

Medical, dental, and vision insurance

401(k) with company match

Company-provided fleet vehicle for business use

Company phone and laptop

Fully stocked toolkit and equipment

Job summary

An innovative AgTech company in Yakima is looking for a dynamic Field Service Technician to deliver hands-on technical support to growers in the Pacific Northwest. This role includes installing, troubleshooting, and maintaining hardware systems while ensuring customer satisfaction. Candidates should have strong technical skills, a valid driver's license, and the ability to perform physical tasks outdoors. We offer competitive compensation and benefits, including a company vehicle and medical insurance.

Qualifications

• Strong technical skills to troubleshoot equipment and hardware systems.
• Excellent verbal and written communication skills.
• Valid driver’s license with the ability to travel regularly between sites.
• Ability to lift up to 75 lbs and perform physical work.
• Willingness to work outdoors in varying weather conditions.

Responsibilities

• Provide fast, efficient, and professional customer service to growers.
• Install, maintain, troubleshoot, and relocate field hardware systems.
• Work closely with the Technical Support team to resolve issues.
• Accurately report status of tasks and maintain service documentation.
• Complete daily outdoor field work across multiple customer locations.

Skills

Technical skills

Problem-solving ability

Customer service mindset

Communication skills

Ability to operate hand power tools

Tools

Hand power tools

Field equipment

Job description

Field Service Technician
Washington – Yakima / Tri-Cities Region

Yakima, WA, USA

About Phytech

Phytech is helping the world’s leading growers optimize production by connecting them directly to their plants. Our IoT platform combines advanced sensing, real‑time data analytics, and machine learning to improve irrigation efficiency, crop health, yield, and quality.

Our global team of passionate industry professionals is dedicated to one goal: making growers more successful. As agriculture rapidly adopts new technologies, this is an exciting opportunity to join a fast‑growing AgTech company at the forefront of innovation.

The Role

We are seeking a dynamic and motivated Field Service Technician to support our customers across the Pacific Northwest, primarily in the Yakima and Tri‑Cities region of Washington.

This role plays a critical part in delivering hands‑on technical support to growers in the field. The Field Service Technician is responsible for equipment installation, troubleshooting, maintenance, and relocation of Phytech systems, while serving as a key liaison between customers and our technical support teams to ensure a seamless experience and high customer satisfaction.

Responsibilities

• Provide fast, efficient, and professional customer service to growers and end‑users
• Install, maintain, troubleshoot, and relocate field hardware systems
• Work closely with the Technical Support team to diagnose and resolve technical issues
• Accurately report the status of all assigned tasks and maintain proper service documentation
• Complete daily outdoor field work across multiple customer locations
• Travel locally between grower sites throughout the region
• Manage assigned tasks while meeting seasonal timelines and operational deadlines
• Perform additional duties as required

Requirements

• Strong technical skills and problem‑solving ability to troubleshoot equipment and hardware systems
• Excellent verbal and written communication skills for clear reporting and effective customer interactions
• Valid driver’s license and ability to travel regularly between customer sites
• Ability to lift, push, or pull equipment weighing up to 75 lbs
• Ability to stand, bend, and perform physical work for extended periods during installations or maintenance
• Willingness to work outdoors in varying weather conditions (heat, cold, rain, dust)
• Ability to safely navigate uneven agricultural terrain
• Experience operating hand power tools and field equipment
• Ability to work independently with minimal supervision
• Strong customer‑service mindset and attention to detail
• Full‑time availability to meet operational and seasonal demands

Preferred Qualifications

• Hands‑on agricultural or farming experience

What We Offer

• A well‑defined career path in the fast‑growing AgTech industry
• High level of autonomy and flexibility in a field‑based role
• Competitive hourly compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Company‑provided fleet vehicle for business use
• Company phone and laptop (as needed)
• Fully stocked toolkit and equipment