Technical Support Engineer - APIs, Docker & Kubernetes | Equity

Partner Company; United States; A distancia; USD 120.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity offering

Descripción de la vacante

Partner Company is seeking a dedicated technical support professional to help users and AI agents connect securely with business systems. You will understand platform capabilities and act as the main contact for technical questions, troubleshooting, and issue resolution.

The role requires strong communication skills and a customer-focused mindset, with exposure to APIs, containers, and identity management in a fast-paced environment.

Formación

• 3+ years in technical support or similar role.
• Experience with HTTP APIs, Docker, Kubernetes, and identity management.
• Strong communication and customer-facing skills.

Responsabilidades

• Develop and maintain strong understanding of platform capabilities.
• Serve as primary technical support contact, responding to questions and troubleshooting.
• Manage issue resolution and coordinate escalations.

Conocimientos

Technical support

Customer-facing communication

Troubleshooting

HTTP APIs

Herramientas

Docker

Kubernetes

Descripción del empleo

Partner Company is seeking a dedicated technical support professional to help users and AI agents connect securely with business systems. You will understand platform capabilities and act as the main contact for technical questions, troubleshooting, and issue resolution.

The role requires strong communication skills and a customer-focused mindset, with exposure to APIs, containers, and identity management in a fast-paced environment.