Staff Solutions Engineer: API & AI Connectivity Leader

Kong; California City (CA); À distance; USD 180 000 - 240 000; Plein temps

Résumé du poste

Kong is seeking a Staff Solutions Engineer to act as a trusted technical advisor, helping enterprises architect secure, scalable API ecosystems while navigating the agentic AI era.

You will support field sales, run discovery conversations, and collaborate with product and engineering teams to drive customer success. This role requires 7+ years in software or solutions engineering, with strong cloud-native, API, and AI tooling experience.

Qualifications

• 7+ years of software engineering and/or solutions engineering experience in SaaS, open source, or enterprise software.
• Experience mentoring or coaching other SEs or technical teams.
• Hands-on with Docker, Kubernetes, and cloud-native platforms.
• Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC, mTLS).
• Hands-on experience with AI-assisted development tooling such as Claude Code, GitHub Copilot, OpenAI Codex, or equivalents.

Responsabilités

• Support field sales in helping customers understand the value of the Kong API and AI connectivity platform.
• Conduct discovery conversations to understand customer requirements and map them to Kong solutions from review to production.
• Ensure customer satisfaction across your assigned set of accounts.
• Collaborate with support, product, and engineering teams to advocate for customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• Lead and support API Management and AI Governance evaluations, including scoping API/AI use cases, MCP governance, and related requirements.
• Deliver demonstrations of Kong’s API & AI governance and agentic connectivity capabilities.
• Run API & AI-focused Technical Feasibility Workshops (TFWs).
• Drive thought leadership by authoring technical blogs, hosting webinars, and speaking at industry events and conferences.
• Influence product direction by synthesizing customer feedback and market signals into actionable input for the product team.

Connaissances

APIs

Cloud-native platforms

Docker

Kubernetes

REST & GraphQL

CI/CD

OAuth2/OIDC

AI tooling

Communication

Mentoring

Outils

AWS

GCP

Azure

Description du poste

Kong is seeking a Staff Solutions Engineer to act as a trusted technical advisor, helping enterprises architect secure, scalable API ecosystems while navigating the agentic AI era.

You will support field sales, run discovery conversations, and collaborate with product and engineering teams to drive customer success. This role requires 7+ years in software or solutions engineering, with strong cloud-native, API, and AI tooling experience.