Technical Support Coordinator — Admin & Scheduling

MoboTrex, Inc.; Livermore (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

PTO

Job summary

JAM Services, based in Livermore, CA, seeks an Inside Support / Technical Support Coordinator to manage intake, scheduling, and order processing for PA Inside Support. This full-time role interfaces with internal staff, external technicians, and accounting, handling new job setup, POs, BOMs, and compliance records.

The position offers a full benefits plan and requires accuracy, organization, and the ability to work independently in a fast-paced environment with short timelines.

Qualifications

• High school diploma or equivalent required; bonus for business admin or technical coursework.
• 1+ years in scheduling, dispatch, customer service, order processing, or tech support coordination preferred.
• Experience coordinating with external vendors or technicians and familiarity with basic billing/invoicing, PO, or BOM processing is a plus.

Responsibilities

• Handle intake of new tech support activation inquiries and schedule new jobs.
• Process POs and packing lists; enter into logs; issue revised packing lists as needed.
• Coordinate with vendors and technicians; manage calendars and rescheduling to resolve field issues.

Skills

Attention to detail

Scheduling

Multi-tasking

Microsoft Office

Google applications

Communication

Problem solving

Education

High school diploma

Business administration or technical coursework

Tools

Microsoft Office Suite

Google Workspace

Job description

JAM Services, based in Livermore, CA, seeks an Inside Support / Technical Support Coordinator to manage intake, scheduling, and order processing for PA Inside Support. This full-time role interfaces with internal staff, external technicians, and accounting, handling new job setup, POs, BOMs, and compliance records.

The position offers a full benefits plan and requires accuracy, organization, and the ability to work independently in a fast-paced environment with short timelines.