Operations Admin & Customer Support Specialist

Jerry’s Enterprises, Inc.; Minneapolis (MN); On-site; USD 30,000 - 34,000; Full time

Job summary

Jerry’s Enterprises, Inc. is seeking an Administrative Coordinator to manage the daily workload of internal and external requests for special orders, route calls and emails, and provide order status updates.

You will support invoicing, data entry into the ADC production system, and act as liaison to leadership, ensuring timely communications and accuracy in a fast-paced office environment.

Qualifications

• High School Diploma or GED required.
• Experience in administrative or customer service role.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Excellent communication and customer service skills.
• Ability to prioritize and multitask.

Responsibilities

• Manage and drive the daily workload of internal/external requests for special orders.
• Route phone and email correspondence to the proper parties as required.
• Provide order status updates, order acknowledgements, shipping and tracking information.
• Research and resolve all errors.
• Lead troubleshooting of issues and act as liaison to leadership.
• Manage ad communications and program elements for all specials that are run throughout stores.
• Assist with data entry into ADC production system.
• Assist with processing invoices.

Skills

Excel

Word

Outlook

Communication

Customer service

Multitasking

Data entry

Education

High School Diploma or GED

Tools

ADC production system

Job description

Jerry’s Enterprises, Inc. is seeking an Administrative Coordinator to manage the daily workload of internal and external requests for special orders, route calls and emails, and provide order status updates.

You will support invoicing, data entry into the ADC production system, and act as liaison to leadership, ensuring timely communications and accuracy in a fast-paced office environment.