Technical Support Analyst – Mac/PC, Network & Server

University of California, San Francisco

San Francisco (CA)

On-site

USD 95,000 - 125,000

Full time

11 days ago
Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

University of California, San Francisco is seeking an IT Support/Systems Administrator to provide workstation installation and maintenance, server administration, and network support for its UC San Francisco campus. You will manage Windows and Unix servers, AD accounts, and remote connectivity tools, ensuring stable infrastructure for 400+ faculty and staff.

The role emphasizes hardware/software troubleshooting, program deployment, and user training, with collaboration across IT and clinical

Qualifications

  • Bachelor's degree or equivalent experience/training.
  • Minimum 1 year of related experience.
  • Demonstrated technical skills and knowledge of Macintosh and PC hardware, servers, peripherals, and software.
  • Proven ability to install, configure, and upgrade desktop systems.
  • Knowledge of wide area and local networks and the ability to troubleshoot problems.
  • Ability to set up and install programs.
  • Ability to diagnose problems and determine if they are hardware, software, or network and coordinate solutions.
  • Excellent communication skills and ability to instruct/train users.
  • Server file sharing, Application management, Active Directory

Responsibilities

  • Install, configure, and maintain desktops and servers.
  • Manage application servers and Active Directory.
  • Maintain LAN connectivity and campus network integration.
  • Support and back up Windows and Unix-based servers.
  • Manage Screen Connect remote software.

Skills

PC & Macintosh hardware experience
Networking knowledge
Desktop installation/upgrade
User instruction/training
Active Directory
Server/file sharing

Education

Bachelor's degree or equivalent experience

Tools

Windows servers
Unix-based servers
Screen Connect remote software

Job description

University of California, San Francisco is seeking an IT Support/Systems Administrator to provide workstation installation and maintenance, server administration, and network support for its UC San Francisco campus. You will manage Windows and Unix servers, AD accounts, and remote connectivity tools, ensuring stable infrastructure for 400+ faculty and staff.

The role emphasizes hardware/software troubleshooting, program deployment, and user training, with collaboration across IT and clinical

Get your free, confidential resume review.
or drag and drop your file here.
Similar jobs

Similar jobs worth comparing

IT Systems & Desktop Support Analyst (Mac/PC & Server)
IT Systems & Desktop Support Analyst (Mac/PC & Server)

University of California - San Francisco • San Francisco (CA)

On-site
USD 70,000 - 90,000
Desktop Field IT Technician — Onsite & Remote Support
Desktop Field IT Technician — Onsite & Remote Support

University of California - San Francisco • San Francisco (CA)

On-site
USD 70,000 - 95,000
Desktop Field Tech - Onsite & Remote IT Support
Desktop Field Tech - Onsite & Remote IT Support

UCSF Health • San Francisco (CA)

On-site
USD 65,000 - 95,000
Business Technical Support Analyst
Business Technical Support Analyst

University of California, San Francisco • San Francisco (CA)

On-site
USD 95,000 - 125,000
Business Technical Support Analyst
Business Technical Support Analyst

University of California - San Francisco • San Francisco (CA)

On-site
USD 70,000 - 90,000
Remote Systems Administrator II — Secure Server & IT Ops
Remote Systems Administrator II — Secure Server & IT Ops

University of California • Berkeley (CA)

On-site
USD 94,000 - 121,000
Remote work up to 3 days/week
Systems Administrator II — IT Infrastructure & Security
Systems Administrator II — IT Infrastructure & Security

University of California-Berkeley • Berkeley (CA)

Hybrid
USD 62,000 - 80,000
Healthcare IT Support Specialist
Healthcare IT Support Specialist

Valid8 Financial, Inc. • Emeryville (CA)

On-site
USD 65,000 - 90,000
IT Desktop Field Service Technician
IT Desktop Field Service Technician

UCSF Health • San Francisco (CA)

On-site
USD 65,000 - 95,000
Mac & Windows IT Support Specialist
Mac & Windows IT Support Specialist

University of Nebraska-Lincoln • Lincoln (NE)

On-site
USD 21,000 - 30,000
Generous paid time off
Comprehensive insurance options
Scholarship programs for employees
+1