Technical Support

TEKsystems; Ohio; Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation or Sick Leave

Descripción de la vacante

TEKsystems is seeking a skilled desktop support technician for a manufacturing environment in Tipp City, OH. This contract role focuses on on-site hardware support across production lines and offices, with responsibilities from setup to ongoing maintenance.

You will provide troubleshooting for desktops, printers, phones, and RF devices, manage AD accounts, and handle inventory. The position requires safe operation and adherence to site procedures.

Formación

• Must be able to troubleshoot desktop hardware and peripherals.
• Ability to operate under pressure in a manufacturing environment.
• Clear written and verbal communication.
• Capable of multitasking in a fast-paced setting.

Responsabilidades

• Provide on-site desktop support for all hardware in the manufacturing plant.
• Setup, configure, install and maintain end users' desktop computers and peripherals, both on production line and in offices.
• Provide technical support for production and office personnel on computers, phones, and printers.
• Implement and maintain network servers, including active directory accounts.
• Break/fix support for network, server, and end user devices.
• Provide support for industrial printers.
• Manage and track hardware inventory and e-waste.
• Windows 10 support.
• Mobile RF device and workstation PC support.
• Perform other duties as required and assigned.

Conocimientos

Problem solving

Work under pressure

Critical decision making

Communication skills

Multitasking

Workload management

Descripción del empleo

Job Description

Our client is looking for a skilled desktop support technician to work in a manufacturing environment.

Description

• Provide on-site desktop support for all hardware in the manufacturing plant
• Setup, configure, install and maintain end users' desktop computers and peripherals, both on production line and in offices
• Provide technical support for production and office personnel on computers, phones, and printers
• Implement and maintain network servers, including active directory accounts
• Break/fix support for network, server, and end user devices
• Provide support for industrial printers
• Manage and track hardware inventory and e-waste
• Windows 10 support
• Mobile RF device and workstation PC support
• Perform other duties as required and assigned

Essential skills

• Excellent problem solving skills
• Ability to work under pressure
• Ability to make critical decisions in a timely manner
• Good communication and writing skills
• Ability to multitask and prioritize numerous critical tasks
• The ability to cope with a demanding workload and fast paced environment

Physical Requirements

• Work involves operation of personal computer equipment.
• Duties may also involve occasional stooping, crawling and lifting of up to 50 lbs. in order to install or check the installation of network devices and cabling.
• Must be able to climb ladder to reset wireless access points.
• Climb Man ladders that are up to 20-25 feet (built-in ladders some with a cage and some without to get to cat walks and mezzanines where you have to duck under wires and a/c systems - while carrying hardware that needs to be replaced.

Additional Skills & Qualifications

Mainly responsible for keeping production computers up and running but also need to understand how to look at a router or switch if there are issues with the network, might have to re-image computers from time to time, and have to go through ladder training to climb a ladder when a wireless access point needs to be reset.

Job Type & Location

This is a Contract position based out of Tipp City, OH.

Pay and Benefits

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tipp City,OH.

Application Deadline

This position is anticipated to close on Jul 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and