Technical Specialist- Pulmonary

Mount Sinai; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Mount Sinai Health System is seeking a Technical Specialist to coordinate department technology, support planning, testing and implementation of IT resources. You will act as a liaison with internal and external IT teams and procurement to ensure timely delivery and effective use of technology to enhance patient care.

The role involves configuring department IT systems, overseeing hardware and software upgrades, and educating staff, students and volunteers on related protocols.

Qualifications

• Bachelor’s degree in Computer Science or related discipline preferred.
• Microsoft Windows certification preferred.
• 2+ years of experience in technical support or programming/systems experience in end user computing applications, or equivalent experience.

Responsibilities

• Coordinate department technology and participate in IT planning, purchasing, testing, and implementation.
• Liaise with internal and external IT and procurement teams for technical resources.
• Oversee hardware and software systems support and upgrades; anticipate future needs.
• Educate staff, students and volunteers on related protocols and standards.
• Perform other duties as assigned.

Skills

Technical support experience

End user computing

Education

Bachelor's degree in Computer Science or related discipline

Microsoft Windows certification

Tools

Microsoft Windows certification

Job description

The Technical Specialist is responsible for the coordination of technology based on the needs of the department. S/he may participate in department I.T. needs planning, including purchasing, testing and implementation. This individual acts as a liaison with internal and external IT and others responsible for the procurement of technical resources. Oversees use and advancement of technology within home department to enhance patient care and may assist in technical needs for staff education and special projects.

• Configuration of department IT systems, including workstations and applications.
• May participate in department systems planning and development.
• Oversight of hardware and software systems support and upgrades. Monitors and supports anticipated future technological needs.
• Participates in staff, student and volunteer education on related protocols and standards.
• Other duties as assigned.

• Technical training; Bachelors degree in Computer Science or a related discipline is preferred.
• Microsoft Windows certification preferred
  
• 2+ years of experience of either technical support or programming/systems experience in end user computing applications, or an equivalent combination of education and work experience in end user computing applications and network-based PC/workstation systems, or relevant applicable experience.