Technical Solutions Manager - Ad Tech & System Reliability

Reddit; Los Angeles (CA); On-site; USD 180,200 - 252,300; Full time

Benefits offered by this job

Healthcare Benefits

401k with Employer Match

Equity (RSUs)

Parental Leave

Mental Health & Coaching Benefits

Generous Time Off

Job summary

Reddit is seeking a dynamic Manager, Technical Solutions in Los Angeles to lead a high-impact team responsible for validating system reliability, optimizing ad tech configurations, and driving advertiser success. This role sits at the intersection of Sales, Product, and Engineering.

Based in LA with a requirement to work in person 1–2 days per week, you will mentor managers, oversee pixel and Conversions API integration, and shape GTM strategies through cross-functional collaboration.

Qualifications

• 8+ years experience in a technical support role or similar.
• 3+ years in a people management role leading technical ICs.
• Strong foundational understanding of ad tech ecosystems and signal technologies, including direct experience with pixel implementation and conversions API setups.
• Experience leveraging AI tools, machine learning workflows, or AI-driven solutions to optimize technical troubleshooting, scale team operations, or analyze complex data sets.
• Adept at technical troubleshooting, data analysis, and using debugging/diagnostic tools to solve complex systems and data discrepancies.
• Experience with a data management platform (ex. Hex, Tableau, Looker, Sense).
• Strong cross-functional collaboration skills, with a proven track record of influencing product, engineering, and sales teams.
• Excellent verbal and written communication skills.
• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Mental Health & Coaching Benefits

Responsibilities

• Supervise and mentor a group of technical solutions managers, providing strategic direction, coaching, and fostering professional growth.
• Oversee ads signals enablement, ensuring advertisers successfully integrate key measurement products (pixels and conversions API) and maintain high-quality signals.
• Drive strategic, broad-reaching technical initiatives leveraging cross-functional team participation.
• Work closely with Sales, Product, and Engineering leads to remove technical obstacles and product constraints that impede revenue growth.
• Lead the team in executing advanced diagnostic procedures to troubleshoot and resolve client technical challenges, ensuring adherence to service level targets.
• Facilitate communication between XFN leads, relaying advertiser insights, recurring technical gaps, and operational feedback to shape product development, tooling, and GTM strategies.
• Identify and implement processes and tooling changes to increase team bandwidth, optimize workflows, and scale support models.
• Regularly share strategic themes and metrics with leadership team

Skills

Ad tech

Signal technologies

Pixel implementation

Conversions API

AI tools

Data analysis

Cross-functional collaboration

Communication

Tools

Hex

Tableau

Looker

Sense

Job description

Reddit is seeking a dynamic Manager, Technical Solutions in Los Angeles to lead a high-impact team responsible for validating system reliability, optimizing ad tech configurations, and driving advertiser success. This role sits at the intersection of Sales, Product, and Engineering.

Based in LA with a requirement to work in person 1–2 days per week, you will mentor managers, oversee pixel and Conversions API integration, and shape GTM strategies through cross-functional collaboration.