Technical Solutions Consultant II

Crystal Equation Corporation; New York (NY); Hybrid; USD 84,000 - 91,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision/Life insurance

401K

Parental leave

Job summary

Crystal Equation is seeking a Technical Solutions Consultant II to serve as the primary technical contact for external clients and internal stakeholders, working remotely to advise on advertising solutions and resolve technical challenges. The role emphasizes curiosity, ambiguity navigation, and creative problem solving across measurement and delivery tooling.

The candidate brings 2+ years in digital advertising or technology, strong troubleshooting across the ad tech ecosystem, and the ability

Qualifications

• 2+ years in the Digital Advertising or Technology industries.
• Expertise in troubleshooting across Advertising & Business ecosystem (e.g., Graph API, Ads Manager, Conversions API).
• Customer-facing experience and ability to translate complex technical concepts for non-technical audiences.
• Experience troubleshooting advertising technologies such as pixels, ad servers, auctions, and delivery systems.
• Experience with HTML/CSS/JavaScript/HTTP.
• Experience with SQL and RESTful APIs.

Responsibilities

• Act as primary technical point of contact for external clients + internal partners.
• Diagnose and resolve issues across ads measurement/delivery tooling (Pixel/CAPI/SDK, auctions/delivery, ad servers).
• Provide best-practice guidance on implementing and maintaining advertising solutions.
• Investigate escalations using logs/data/API calls; reproduce issues and propose fixes/workarounds.

Skills

Digital Advertising

Tech Troubleshooting

Customer-facing

Web Technologies

SQL & REST APIs

Tools

Graph API

Ads Manager

Conversions API

HTML

CSS

JavaScript

HTTP

Job description

Technical Solutions Consultant II Remote

As a Technical Solutions Consultant, you will serve as the primary technical contact for both our external clients and internal stakeholders. In this expert role, you will specialize in our advertising solutions, advising clients on best practices and resolving any technical challenges that arise. We are looking for naturally curious individuals who are comfortable navigating ambiguity and adept at developing creative solutions to meet client needs.

Responsibilities

• Act as primary technical point of contact for external clients + internal partners


• Diagnose and resolve issues across ads measurement/delivery tooling (Pixel/CAPI/SDK, auctions/delivery, ad servers)


• Provide best-practice guidance on implementing and maintaining advertising solutions


• Investigate technical escalations using logs/data/API calls; reproduce issues and propose fixes/workarounds

Requirements

• 2+ years of experience in the Digital Advertising and/or Technology industries.


• Expertise in technical troubleshooting across the Advertising & Business ecosystem (e.g., Graph API, Ads Manager, Conversions APl).


• Demonstrated customer-facing experience, including the ability to effectively translate complex technical concepts and solutions to non-technical audiences.


• Proven experience in technically troubleshooting various advertising technologies, such as pixels, ad servers, auctions, and delivery systems.


• Experience working with web technologies, including, but not limited to: HTML, CSS, JavaScript, and HTTP.


• Experience with SQL and RESTful APIs.

Pay range is $61- $66 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

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