Technical Solutions Account Manager

Socket.dev; Hoffman Estates (IL); On-site; USD 71,000 - 104,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401K with company match

Company paid life insurance

Lifestyle Spending Account

Identity Theft protection

Telemedicine

Job summary

Tate & Lyle is seeking a Technical Service Account Manager to translate client needs into tailored product solutions. You will act as a technical advisor and collaborate with cross-functional teams to support customization and growth within assigned accounts.

You will play a key role in presenting technical insights, maintaining account records, and contributing to strategic sales efforts. This role requires a strong technical background and relationship-management skills.

Qualifications

• Bachelor’s degree or equivalent experience.
• Knowledge of relationship management, sales and a technical/scientific discipline within Technical Service.
• Ability to work largely independently and coach juniors on technical matters.
• Accountable for targets and reviewing juniors' work.
• Experience analyzing client needs to develop tailored solutions.

Responsibilities

• Serve as a technical consultant for assigned accounts to develop product solutions that meet specifications.
• Collaborate with Innovation, R&D and Sales & Account Management to tailor solutions.
• Present technical insights to clients, highlighting benefits and addressing concerns.
• Identify upsell opportunities using technical knowledge to demonstrate value.
• Maintain detailed account records for long-term relationship building.
• Support sales with customized strategies based on client requirements.

Skills

Bachelor's degree

Relationship management

Sales knowledge

Technical discipline

Independent worker

Coaching juniors

Target accountability

Cross-functional collaboration

Technical consulting

Education

Bachelor's degree or equivalent

Job description

Tate & Lyle is seeking a Technical Service Account Manager to translate client needs into tailored product solutions. You will act as a technical advisor and collaborate with cross-functional teams to support customization and growth within assigned accounts.

You will play a key role in presenting technical insights, maintaining account records, and contributing to strategic sales efforts. This role requires a strong technical background and relationship-management skills.