Scientific Tech Service Account Manager

Tate & Lyle

Hoffman Estates (IL)

On-site

USD 71,000 - 104,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision coverages
Paid time off
401K with company match
Company paid life insurance
Lifestyle Spending Account
Employee Resource Groups (ERGs)

Job summary

Tate & Lyle is seeking a Technical Service Account Manager to translate client needs into customized solutions. You will act as both a technical advisor and sales representative, identifying growth opportunities and supporting product customization.

The role involves collaboration with Innovation, R&D and Sales & Account Management, maintaining key account records and contributing to tailored sales strategies. A bachelor’s degree or equivalent experience is required.

Qualifications

  • Bachelor’s degree or equivalent experience.
  • Knowledge of relationship management, sales and a key technical/scientific discipline within Technical Service.
  • Ability to operate independently and coach juniors on technical/operational matters.
  • Accountable for own targets and reviewing the work of juniors.
  • Ability to analyze and identify customized solutions for customers.
  • Communicate with cross-functional teams to address and resolve issues.

Responsibilities

  • Serve as a technical consultant for assigned accounts and develop product solutions.
  • Collaborate with Innovation, R&D and Sales to communicate client requirements.
  • Present technical insights to clients and address concerns.
  • Identify opportunities for product or service upsell.
  • Maintain detailed account records for the portfolio.
  • Contribute to customized sales strategies within the team.

Skills

Relationship management
Sales
Technical/scientific discipline
Independent work
Mentoring juniors

Education

Bachelor’s degree or equivalent experience

Job description

Tate & Lyle is seeking a Technical Service Account Manager to translate client needs into customized solutions. You will act as both a technical advisor and sales representative, identifying growth opportunities and supporting product customization.

The role involves collaboration with Innovation, R&D and Sales & Account Management, maintaining key account records and contributing to tailored sales strategies. A bachelor’s degree or equivalent experience is required.

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