Technical Services Specialist II – Construction Support

LATICRETE International; Saint Augustine (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Saint Augustine, Florida is looking for a Technical Services Representative II to provide technical services to internal and external customers through various communication channels. The role includes resolving customer complaints, coordinating technical support, and updating technical literature.

Ideal candidates should have a minimum of 3 years of experience in the construction industry, excellent communication skills, and familiarity with Salesforce. Join a company that values integrity and teamwork!

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Minimum of 2 years of experience in Technical Services.
• Fluency in a second language preferred.

Responsibilities

• Provide technical services to various stakeholders.
• Investigate and resolve customer complaints.
• Support Technical Services training programs.

Skills

Customer Interactions

Salesforce

Technical Communication

Knowledge of Construction Methods

Product Knowledge

Problem Solving

Education

High School Diploma

Degree in a related field

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International in Saint Augustine, Florida is looking for a Technical Services Representative II to provide technical services to internal and external customers through various communication channels. The role includes resolving customer complaints, coordinating technical support, and updating technical literature.

Ideal candidates should have a minimum of 3 years of experience in the construction industry, excellent communication skills, and familiarity with Salesforce. Join a company that values integrity and teamwork!