Technical Services Specialist II – Construction Support

LATICRETE International; Marcus Hook (Delaware County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is looking for a Technical Services Representative II in Delaware County, PA. This role involves providing technical support through various channels and resolving customer issues.

The ideal candidate has a minimum of 3 years in the construction industry and 2 years in Technical Services. Strong communication skills and proficiency in Salesforce are also required. Join a family-owned global company committed to innovation and integrity.

Qualifications

• 3+ years in the construction industry.
• 2+ years in Technical Services or related experience.
• Must have strong interpersonal and communication skills.

Responsibilities

• Provide technical services to customers via phone and email.
• Investigate and settle customer complaints efficiently.
• Support training programs and create technical documentation.

Skills

Salesforce experience

Construction industry knowledge

Technical services experience

Communication skills

Microsoft Office proficiency

Education

High School Diploma (degree preferred)

Tools

JD Edwards

Job description

LATICRETE International is looking for a Technical Services Representative II in Delaware County, PA. This role involves providing technical support through various channels and resolving customer issues.

The ideal candidate has a minimum of 3 years in the construction industry and 2 years in Technical Services. Strong communication skills and proficiency in Salesforce are also required. Join a family-owned global company committed to innovation and integrity.