Technical Services Programs Lead — Build & Scale On-site

Jones Lang LaSalle Incorporated; Mountain View (CA); On-site; USD 192,000 - 253,000; Full time

Benefits offered by this job

401(k) plan with matching companys

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Daily Pay for early access to earned W

Job summary

Jones Lang LaSalle is seeking a Technical Services Program Manager to act as the operational backbone in Mountain View, CA. You will translate strategy into day-to-day execution, owning HVAC, BBM, Generator, UPS, Electrical and Elevator programs, with robust QA/QC and KPI tracking.

This on-site role requires building scalable operational frameworks, cross-functional alignment, and rigorous documentation in the QMS, while training a 100+ matrixed staff and overseeing budgets with precision.

Qualifications

• Bachelor-level degree in a related field or equivalent experience.
• 5–7+ years in program management, operations, or facilities management.
• Experience documenting workflows in a QMS and building compliant programs.
• Budget management experience (OPEX/CAPEX) and accruals knowledge.

Responsibilities

• End-to-End Program Ownership: build, design, and scale technical services programs.
• QMS Documentation & QA/QC: document programs, SOPs, and version control.
• Training & Enablement: design and deliver training for 100+ staff.
• KPI Artifacts & Reporting: collect, track, and report KPIs and dashboards.
• Financial Management: manage OPEX/CAPEX budgets and accruals.

Skills

Technical proficiency

HVAC systems

Electrical systems

Training & enablement

KPI reporting

Education

Bachelor's degree in Facilities Management / Engineering / Business Administration

Job description

Jones Lang LaSalle is seeking a Technical Services Program Manager to act as the operational backbone in Mountain View, CA. You will translate strategy into day-to-day execution, owning HVAC, BBM, Generator, UPS, Electrical and Elevator programs, with robust QA/QC and KPI tracking.

This on-site role requires building scalable operational frameworks, cross-functional alignment, and rigorous documentation in the QMS, while training a 100+ matrixed staff and overseeing budgets with precision.