Amusement Manager

Dave & Buster's; New York (NY); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑k

Employee Assistance Program

Buster’s Legacy Fund

401K matching

Free food

Free gameplay

Growth opportunities

Job summary

Dave & Buster's Staten Island is seeking an Amusement Manager to lead a team of game technicians and ensure peak performance of arcade and VR games. You will drive guest satisfaction through proactive maintenance, training, and a strong leadership presence.

The role requires 3+ years diagnosing and repairing arcade equipment, excellent communication, and the ability to work weekends/nights. A dynamic, fast-paced environment with growth opportunities awaits.

Qualifications

• 21+ years of age.
• 3+ years of experience diagnosing and repairing arcade/VR games.
• Strong leadership and guest-service orientation.
• Ability to work weekends, nights and holidays.
• Excellent communication skills.

Responsibilities

• Lead a team of game technicians to deliver top guest experiences.
• Hire, train, and develop staff.
• Maintain arcade and VR equipment; ensure 100% game playability.
• Oversee daily store upkeep and safety.
• Manage preventative maintenance programs.

Skills

Team leadership

Arcade game repair

Guest service

Communication

Fast-paced environment

Tools

Arcade maintenance tools

VR game tech

Job description

## Amusement ManagerApplylocations: Staten Island, NYtime type: Full timeposted on: Posted Todayjob requisition id: R-1011252**Job Description:****$5,000 Sign on Bonus**Compensation is from $72,000 USD to $88,000 USD per year**THE AMUSEMENT MANAGER:** a technical expert who keeps our games in "ideal playing conditions.” Providing leadership to our Game Technicians while positively impacting the business and providing excellent guest service.**What we are looking for!*** You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene* Able to diagnose and repair the operations of amusement arcade games and virtual reality games* You have a friendly, engaging management style that our guests and employees would enjoy* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* You can communicate with the team members and guests in a way that inspires FUN!* You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance**Requirements:*** 21+ years of age* 3+ years of relevant experience in a similar environment diagnosing and fixing arcade games and technical equipment* Ability to lead a team to create a memorable guest experience* Not afraid to work in a fast-paced, noisy environment with distracting conditions* Ability to communicate effectively, both orally and in writing, regarding all job responsibilities* Strong business acumen* The ability to work weekends, nights, and holidays**What will you be doing daily?*** You are the head coach of a talented group of Techs, and you are responsible for hiring, training, developing, and retaining the best team possible* Create a well-maintained, safe, secure, and sanitary environment for all D&B Guests and staff* Keep arcade equipment maintained and in proper working order* Adhere to all outlined preventative maintenance programs* Monitor and perform daily store maintenance as instructed* Strive for 100% "game playability" and repair games on the fly**PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN Brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities**Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer**