Technical Services Lead: Global Travel & Quality

Graphic Packaging International Spain SA; Atlanta (GA); On-site; USD 93,000 - 124,000; Full time

Benefits offered by this job

Health & Welfare Benefits

401(k) with employer matching

Paid Time Off + holidays

Tuition Assistance Program

Employee Discount Programs

Multiple Voluntary benefits

Job summary

Graphic Packaging International is seeking a Technical Services Advisor to serve as the vital link between customers, sales, and manufacturing operations, championing a premium customer experience.

Reporting directly to the Mill Quality Director, this role supports our global vision by managing technical relations for a dedicated portfolio of customers and material substrates, actively investigating and resolving technical quality issues while leveraging those findings to improve production

Qualifications

• Background in papermaking, printing or converting is preferred.
• Engineering degree is preferred for technical guidance.

Responsibilities

• Act as a liaison between customers, sales and manufacturing to resolve quality issues.
• Manage technical relations for a portfolio of customers and substrates.
• Investigate quality issues and drive improvements in mills and extrusion facilities.
• Develop and deliver technical training for staff and clients.
• Travel up to 75% to interface with customers and production sites.

Skills

MS Office Suite

Education

Four-year degree

Engineering preferred

Job description

Graphic Packaging International is seeking a Technical Services Advisor to serve as the vital link between customers, sales, and manufacturing operations, championing a premium customer experience.

Reporting directly to the Mill Quality Director, this role supports our global vision by managing technical relations for a dedicated portfolio of customers and material substrates, actively investigating and resolving technical quality issues while leveraging those findings to improve production