Global Technical Services & Projects Specialist

Quad/Graphics

Franklin (WI)

Hybrid

USD 100,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Quad/Graphics, a global marketing experience company, is seeking a Technical Services Specialist to support customers and sales by directing technical service efforts across national and international projects.

You will collaborate with prepress, design, and manufacturing teams to implement new equipment and systems, stay ahead of emerging technologies, and coordinate with vendors to ensure compliance and certification.

Qualifications

Ten years’ experience in folding carton and label industry.
Strong leadership and communication skills required.
Excellent project management abilities required.

Responsibilities

Direct and channel technical service efforts for customers and sales teams.
Stay abreast of emerging technologies and select/implement new equipment and systems with cross-functional teams.
Collaborate with finance, design, and IT to automate design systems with estimating processes.
Qualify and certify international locations to ensure consistent standards.
Engage with vendors to explore technologies, ensure compliance, and qualify materials.
Support field service technicians in resolving technical issues.
Assist with Prepress and Brand management tasks.
Coordinate Global Packaging projects and onboard new customers.