Technical Services Coordinator

CareersInFood.com; Niles (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

CareersInFood.com is seeking a Technical Services Coordinator to manage and organize compliance documentation for customers and suppliers. You will respond to requests, maintain data in compliance systems, and support regulatory readiness.

This is a full-time, on-site role working in a food manufacturing environment. Ideal candidates will have 2+ years in food manufacturing or regulatory compliance, strong written and verbal communication, and excellent organizational skills.

Qualifications

• 2+ years in food manufacturing or regulatory compliance.
• Strong written and verbal communication skills.
• Excellent organizational abilities with high attention to detail.
• Self-motivated and capable of managing multiple tasks efficiently.

Responsibilities

• Respond to documentation requests from customers related to food safety, quality, and regulatory compliance
• Support the sales team with responding to document requests or related questions
• Prepare, organize, and maintain internal technical and compliance documentation to ensure accuracy, accessibility, and ongoing regulatory readiness
• Maintain and update supplier and product data in food safety and compliance management software, and fulfill related documentation requests submitted through customer portals
• Track and update supplier approval documentation as needed in support of and in coordination with regulatory control
• Participate in departmental meetings and present cases for team discussions
• Perform other documentation tasks as required

Skills

Computer literacy

Written & verbal communication

Customer service

Organizational skills

Fast learner

Multitasking

Education

High School Diploma or Equivalent

Bachelor’s degree preferred

Job description

Reporting to the Technical Services Manager, the Technical Services Coordinator is responsible for collecting, reviewing, and organizing compliance documentation from various sources, and distributing relevant documents and information to customers and suppliers. This position is a full-time, at-will, hourly non-exempt role.

Key Responsibilities:

• Respond to documentation requests from customers related to food safety, quality, and regulatory compliance
• Support the sales team with responding to document requests or related questions
• Prepare, organize, and maintain internal technical and compliance documentation to ensure accuracy, accessibility, and ongoing regulatory readiness
• Maintain and update supplier and product data in food safety and compliance management software, and fulfill related documentation requests submitted through customer portals
• Track and update supplier approval documentation as needed in support of and in coordination with regulatory control
• Participate in departmental meetings and present cases for team discussions
• Perform other documentation tasks as required

Requirements

Qualifications:

• 2+ years of experience in food manufacturing or a related regulatory compliance environment
• High school diploma or equivalent required; bachelor’s degree preferred
• Strong computer skills and proficiency
• Ability to quickly learn and adapt to new business systems and software platforms
• Excellent written and verbal communication skills
• Strong relationship-building and customer service skills
• Excellent organizational skills with high attention to detail
• Self-motivated and capable of managing multiple tasks efficiently

Physical Requirements:

• Repetitive movement using keyboard

Able to regularly work on-site in an office environment, and occasionally in a food manufacturing environment.