Technical Service Specialist, Construction Materials

LATICRETE International; New Jersey; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Flexible spending

Life Insurance

Job summary

LATICRETE International, based in New Jersey, is seeking a candidate for a technical support role in the construction industry. The ideal applicant should have 3-5 years of experience alongside technical communication skills.

The job involves advising architects and contractors on material selections, preparing technical documentation, and conducting seminars. Candidates with knowledge of LATICRETE products will be preferred. Competitive benefits include medical and dental plans, paid holidays, and tuition reimbursement.

Qualifications

• 3-5 years' experience in the construction industry.
• 2 years in technical support of building materials or products preferred.
• Physical strength to lift and carry a minimum of 50 pounds frequently.

Responsibilities

• Provide technical service to architects and contractors.
• Review architectural blueprints for material selection.
• Prepare technical documents for construction professionals.
• Conduct seminars for construction professionals.
• Investigate and settle product complaints.

Skills

Technical support experience

Knowledge of LATICRETE products

Fluency in a second language

Intermediate knowledge of Microsoft Office

Technical communication skills

Team cooperation

Education

High School Diploma; Degree preferred

Tools

Microsoft Office (Word, Excel, PowerPoint)

Oracle EnterpriseOne

SalesForce1 CRM

Job description

LATICRETE International, based in New Jersey, is seeking a candidate for a technical support role in the construction industry. The ideal applicant should have 3-5 years of experience alongside technical communication skills.

The job involves advising architects and contractors on material selections, preparing technical documentation, and conducting seminars. Candidates with knowledge of LATICRETE products will be preferred. Competitive benefits include medical and dental plans, paid holidays, and tuition reimbursement.