Technical Service Specialist, Construction Materials

LATICRETE International; Fort Myers (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays and vacation time

Flexible spending

Life Insurance

Job summary

LATICRETE International is looking for a customer-focused professional with technical support experience in the construction industry. The role involves providing technical advice and support to architects, contractors, and distributors while reviewing blueprints and specifications.

The ideal candidate should have 3-5 years of experience in the construction field, a high school diploma, and preferably knowledge of LATICRETE products and applications. The position offers comprehensive benefits including medical, dental, and 401k.

Qualifications

• Minimum 3-5 years' experience in the construction industry.
• 2 years in technical support of a building material or product preferred.
• Physical strength to lift and carry minimum of 50 pounds frequently.

Responsibilities

• Provide technical service to architects, contractors, and distributors.
• Review architectural blueprints and specifications.
• Draft specifications for architects and contractors.
• Conduct seminars for architects and contractors.
• Investigate customer service complaints.

Skills

Technical communication

Customer service

Knowledge of construction

Knowledge of LATICRETE products

Fluency in 2nd language

Education

High School Diploma

Degree preferred

Tools

Microsoft Office

ERP systems

CRM systems

Job description

LATICRETE International is looking for a customer-focused professional with technical support experience in the construction industry. The role involves providing technical advice and support to architects, contractors, and distributors while reviewing blueprints and specifications.

The ideal candidate should have 3-5 years of experience in the construction field, a high school diploma, and preferably knowledge of LATICRETE products and applications. The position offers comprehensive benefits including medical, dental, and 401k.