Technical Service Specialist, Construction Materials

LATICRETE International; Pearland (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays plus vacation

Flexible spending

Life Insurance and AD&D

Job summary

LATICRETE International seeks a passionate individual for a technical support role in the construction industry. Ideal candidates will have 3-5 years’ experience and provide support to architects and contractors.

Responsibilities include preparing technical documents, conducting seminars, and investigating customer service complaints. The position requires fluent communication skills and knowledge of LATICRETE products, with a strong emphasis on teamwork.

Benefits include medical, dental, and vision insurances, as well as 401k and life insurance options.

Qualifications

• Minimum 3-5 years’ experience in the construction industry.
• 2 years in technical support of a building material or product preferred.
• Physical strength to lift and carry minimum of 50 pounds frequently.

Responsibilities

• Provide technical service to architects, contractors, and distributors.
• Review architectural blueprints and specifications.
• Conduct seminars for construction professionals.

Skills

Technical communication and presentation abilities

Knowledge of architecture and construction practices

Fluency in a second language

Intermediate knowledge of Microsoft Office

Knowledge of LATICRETE products and applications

Team cooperation

Education

High School Diploma; Degree preferred

Tools

Microsoft Office (Word, Excel, PowerPoint)

ERP and CRM systems (Oracle EnterpriseOne, SalesForce1)

Job description

LATICRETE International seeks a passionate individual for a technical support role in the construction industry. Ideal candidates will have 3-5 years’ experience and provide support to architects and contractors.

Responsibilities include preparing technical documents, conducting seminars, and investigating customer service complaints. The position requires fluent communication skills and knowledge of LATICRETE products, with a strong emphasis on teamwork.

Benefits include medical, dental, and vision insurances, as well as 401k and life insurance options.