Technical Service Specialist, Construction Materials

LATICRETE International; Indiana (PA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance and Supplemental Insurance

Job summary

LATICRETE International is seeking candidates for a technical support role in the construction industry. Ideal candidates will have 3-5 years' experience and the ability to provide technical service to architects, contractors, and distributors.

This position entails reviewing blueprints, preparing documents, and conducting seminars. Benefits include medical, dental, vision, and tuition reimbursement. An engaging workplace with a commitment to innovation awaits you!

Qualifications

• 3-5 years experience in construction industry.
• 2 years in technical support of building materials preferred.
• Physical strength to lift and carry a minimum of 50 pounds frequently.
• Knowledge of LATICRETE products and competitive materials preferred.

Responsibilities

• Provide technical service to architects and contractors.
• Review architectural blueprints and specifications.
• Prepare technical documentation for construction professionals.
• Conduct seminars for industry professionals.
• Investigate customer service complaints professionally.

Skills

Technical communication

Construction industry knowledge

Fluency in a second language

Intermediate Microsoft Office skills

Knowledge of ERP and CRM systems

Team cooperation

Education

High School Diploma

Degree in relevant field

Tools

Microsoft Office

Oracle EnterpriseOne

SalesForce1 CRM

Job description

LATICRETE International is seeking candidates for a technical support role in the construction industry. Ideal candidates will have 3-5 years' experience and the ability to provide technical service to architects, contractors, and distributors.

This position entails reviewing blueprints, preparing documents, and conducting seminars. Benefits include medical, dental, vision, and tuition reimbursement. An engaging workplace with a commitment to innovation awaits you!