Technical Service Specialist, Construction Materials

LATICRETE International; Connecticut; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking an individual with technical and customer service experience in the construction industry. The role involves providing technical guidance to architects, contractors, and distributors while reviewing blueprints and preparing documentation. A minimum of 3-5 years in the construction sector is required.

Benefits include medical, dental, vision, 401k options, as well as flexible spending, tuition reimbursement, and paid holidays. Candidates should ideally have knowledge of LATICRETE products and competitive materials.

Qualifications

• 3-5 years' experience in the construction industry.
• 2 years in technical support of a building material or product preferred.
• Physical strength to lift and carry minimum of 50 pounds frequently.

Responsibilities

• Provide technical service to architects and contractors.
• Review architectural blueprints and specifications.
• Draft specifications and details for projects.
• Prepare technical documents for construction professionals.
• Investigate customer service complaints diplomatically.
• Identify and forward leads to the sales department.

Skills

Technical communication

Presentation skills

Knowledge of architecture

Fluency in second language

Team cooperation

Education

High School Diploma

Degree preferred

Tools

Microsoft Office

ERP systems

CRM systems

Job description

LATICRETE International is seeking an individual with technical and customer service experience in the construction industry. The role involves providing technical guidance to architects, contractors, and distributors while reviewing blueprints and preparing documentation. A minimum of 3-5 years in the construction sector is required.

Benefits include medical, dental, vision, 401k options, as well as flexible spending, tuition reimbursement, and paid holidays. Candidates should ideally have knowledge of LATICRETE products and competitive materials.