Technical Service & Field Training Specialist
DuPont
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Job summary
DDP Specialty Electronic Materials US, LLC is seeking a Technical Service Specialist in Salisbury, NC to provide technical marketing support for our ArmorWall Plus line. The role includes responding to inquiries, developing technical content, and conducting hands-on training with customers and distributors.
Travel up to 40% domestically is required. A Bachelor's degree in Industrial Engineering or related field with relevant experience is required, along with strong knowledge of building codes
Qualifications
- Bachelor’s degree in Industrial Engineering, Industrial Technology, or related field with 1 year of experience.
- Technical engineering experience answering questions about product and building codes/standards.
- Experience creating installation guidelines and technical marketing literature.
- 3 months of construction industry experience providing technical support, site observation, and training.
Responsibilities
- Provide technical marketing support for North American ArmorWall Plus products.
- Respond to customer and distributor inquiries and conduct field installation training.
- Develop technical content and assist in product launches.
- Collaborate with sales, marketing, and operations to meet customer needs.
- Ensure product quality and protect IP and warranty claims.
Skills
Education
Job description
DDP Specialty Electronic Materials US, LLC is seeking a Technical Service Specialist in Salisbury, NC to provide technical marketing support for our ArmorWall Plus line. The role includes responding to inquiries, developing technical content, and conducting hands-on training with customers and distributors.
Travel up to 40% domestically is required. A Bachelor's degree in Industrial Engineering or related field with relevant experience is required, along with strong knowledge of building codes
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