Technical Service Engineer - Training & Support (HVAC/R)

Flex Tek; Portland (TN); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Gastite seeks a Technical Service Engineer based in the Portland office to serve as the primary liaison between internal teams and field staff. You will provide timely technical support, training, and customer assistance while helping maintain safety and compliance.

The role is mostly office-based (60–70%) with 30–40% travel for hands-on support, installations, and demonstrations. You will learn product designs and industry requirements to confidently explain usage and help update training

Qualifikationen

• AS Engineering or equivalent with 2–6 years HVAC/R experience.
• Strong CAD and Microsoft Office proficiency.
• Willingness to travel domestically; occasional international travel.

Aufgaben

• Provide technical support to customers and field staff via product questions and troubleshooting.
• Assist with on-site visits to observe installations and deliver introductory training.
• Learn product designs and industry requirements to explain product use confidently.
• Document support calls and solutions to improve team knowledge and processes.
• Collaborate with Engineering, Quality, and Operations on product improvements.
• Help update training materials and present training sessions for customers and staff.

Kenntnisse

Microsoft Office

CAD software

HVAC/R experience

Travel flexibility

Ausbildung

AS Engineering

Tools

CAD software

Microsoft Office

Jobbeschreibung

Gastite seeks a Technical Service Engineer based in the Portland office to serve as the primary liaison between internal teams and field staff. You will provide timely technical support, training, and customer assistance while helping maintain safety and compliance.

The role is mostly office-based (60–70%) with 30–40% travel for hands-on support, installations, and demonstrations. You will learn product designs and industry requirements to confidently explain usage and help update training