Technical Service Engineer & Documentation Lead

International Motors, LLC; Woodridge (IL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

International Motors, LLC is seeking a Technical Service Engineer Consultant to define service methods and craft user-focused workshop documentation. The role bridges engineering, service operations, and documentation to maximize uptime and efficiency.

You will translate complex engineering solutions into practical instructions, develop safe repair and diagnostics methods, and collaborate with engineering, production, and service teams. Hybrid work in the Chicago area is supported.

Qualifications

• Bachelor's degree with 2+ years of technical service engineering, automotive or truck service experience
• Master's degree with 1+ year of technical service engineering, automotive or truck service experience
• 5+ years of technical service engineering, automotive service or truck service experience

Responsibilities

• Develop safe, ergonomic, and efficient methods for repair, diagnostics, and troubleshooting
• Evaluate product concepts from a serviceability and workshop perspective
• Define requirements to improve service efficiency, downtime, and usability
• Create clear, structured technical documentation for repair, maintenance, and diagnostics
• Translate complex engineering solutions into practical, easy-to-follow instructions
• Produce and maintain user-focused content, including text and illustrations
• Collaborate with cross-functional teams across engineering, production, and service
• Ensure documentation is aligned with product updates and lifecycle changes
• Contribute to continuous improvement of service methods and documentation standards

Skills

Service methods

Diagnostics

Workshop operations

Technical writing

Vehicle systems

Cross-functional

Communication

Arbortext

Windchill

Tools

Arbortext

Windchill

Teamcenter

Adobe Acrobat

Job description

International Motors, LLC is seeking a Technical Service Engineer Consultant to define service methods and craft user-focused workshop documentation. The role bridges engineering, service operations, and documentation to maximize uptime and efficiency.

You will translate complex engineering solutions into practical instructions, develop safe repair and diagnostics methods, and collaborate with engineering, production, and service teams. Hybrid work in the Chicago area is supported.