Technical Communications Specialist - Heavy Equipment

Linder Industrial Machinery Company; Chester (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Linder Industrial Machinery Company seeks a Technical Communicator to create and manage service documentation for technicians, managers, and customers. You will bridge communication between branches, OEM partners, and internal teams to ensure consistent service practices and high-quality support.

Responsibilities include developing guides, updating instructions, translating OEM updates, and maintaining documentation libraries with attention to clarity, branding, and version control.

Qualifications

• Strong written and verbal communication skills; ability to translate complex mechanical, hydraulic, or electrical concepts into clear instructions.
• Experience with heavy equipment systems, including Komatsu, BOMAG, DEUTZ-Fahr, or other Linder product lines.
• Ability to read and interpret wiring diagrams, hydraulic schematics, and service manuals.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel), PDF editing tools, and documentation systems.
• Exceptional organization, accuracy, and ability to manage multiple priorities in a fast-paced service environment.
• Prior experience in a service, technical writing, or equipment support role preferred.

Responsibilities

• Develop, update, and maintain Linder-specific service documentation including troubleshooting guides, repair instructions, technical bulletins, and SOPs.
• Translate OEM technical updates and service news into clear, actionable instructions for Linder technicians.
• Ensure documents meet standards for clarity, accuracy, branding, and version control.
• Manage documentation libraries to keep information current and accessible across branches.

Skills

Communication

Heavy equipment knowledge

Wiring schematics

MS Office + PDF tools

Organization

Technical writing

Tools

KGP/SIS/TSI (OEM service systems)

Job description

Linder Industrial Machinery Company seeks a Technical Communicator to create and manage service documentation for technicians, managers, and customers. You will bridge communication between branches, OEM partners, and internal teams to ensure consistent service practices and high-quality support.

Responsibilities include developing guides, updating instructions, translating OEM updates, and maintaining documentation libraries with attention to clarity, branding, and version control.