Technical Service Coordinator - Valves & Asset Repair

NECI; Auburn (MA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending or Health Savings

Accrued Vacation Time

12 Paid Weeks Birthing Parent Leave

Pet Insurance

401(k) and ESOP

Employee Referral Bonus

Professional Development Reimbursement

STD/LTD/Life Insurance

Job summary

NECI, including NYNE Mechanical, seeks a technically capable Service Coordinator to support valve and asset repair operations in Auburn, MA. You will act as a critical liaison among customers, sales, service providers, manufacturers, and subcontractors to ensure accurate scoping, efficient execution, and delivery to customer expectations through strong mechanical understanding and proactive coordination.

Responsibilities include technically scoping, planning, quoting, and managing shop and field

Qualifications

• Bachelor’s degree or equivalent hands-on experience in mechanical/industrial services.
• Mechanical aptitude to discuss valves, instrumentation, rotating equipment, and repair processes.
• Proficiency with enterprise systems (IFS a plus) and Microsoft 365.
• Strong project coordination with attention to data accuracy.
• Effective communication with technical and non-technical stakeholders.
• Desire to deepen technical knowledge in industrial service and repair operations.

Responsibilities

• Collaborate with sales, customers, and service providers to scope, plan, quote, and execute shop and field work.
• Create, manage, and maintain work orders for valve and asset repair operations.
• Coordinate with outage management, shop personnel, and field teams across the full service lifecycle.
• Proactively manage changes to scope, schedule, or priorities and communicate impacts.
• Use IFS to generate proposals, work orders, customer orders, and purchase orders.
• Perform post-outage cost reconciliation and deliver detailed reports.
• Develop and maintain shop and field service orders and subcontractor scopes of work.
• Maintain complete and accurate customer and internal service documentation.

Skills

Mechanical aptitude

Project coordination

Customer interaction

Valves/instrumentation knowledge

IFS experience (a plus)

MS 365 proficiency

Education

Bachelor’s degree or equivalent hands-on experience in mechanical/industrial environment

Tools

IFS

Enterprise systems

Job description

NECI, including NYNE Mechanical, seeks a technically capable Service Coordinator to support valve and asset repair operations in Auburn, MA. You will act as a critical liaison among customers, sales, service providers, manufacturers, and subcontractors to ensure accurate scoping, efficient execution, and delivery to customer expectations through strong mechanical understanding and proactive coordination.

Responsibilities include technically scoping, planning, quoting, and managing shop and field