Technical Sales Support Specialist

Sigil Partners; Jessup (MD); In loco; USD 30.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

ESOP

Performance bonus

401(k) match

Comprehensive benefits

Descrizione del lavoro

Sigil Partners in Jessup, MD is seeking an energetic inside sales professional to research products, craft quotes, and manage orders from inquiry to delivery. You will leverage technical product knowledge and strong communication to identify solutions and keep customers informed.

The role offers hands-on training, weekday daytime hours, and opportunities to grow as your product knowledge expands, with competitive hourly pay and ESOP benefits.

Competenze

• Experience in technical inside sales, quotations, parts sales, or product support.
• Ability to independently research products and develop quotes.
• Strong organizational and clear customer communication; comfortable with email and business systems.

Mansioni

• Ask questions to understand customer needs, research specifications, and identify suitable products or replacement options.
• Develop accurate quotes, confirm vendor pricing and availability, and process customer and supplier orders.
• Track shipments, coordinate deliveries, resolve order issues, and keep customers informed.
• Partner with outside sales and internal teams while managing multiple requests with accuracy and follow-through.

Conoscenze

Technical aptitude

Customer communication

Independent product research

Organizational skills

Strumenti

Excel

CRM systems

Descrizione del lavoro

Put your technical curiosity and customer service skills to work in a role where you'll research products, build quotes, and manage orders from inquiry through delivery. Bring experience with equipment, parts, or technical products; product-specific training is provided.

Along with competitive hourly pay, you'll receive an Employee Stock Ownership Plan (ESOP) benefit that helps you build an ownership stake in the company, plus performance bonus opportunities, a 401(k) match, and comprehensive benefits.

Job Responsibilities

• Ask questions to understand customer needs, research specifications, and identify suitable products or replacement options.
• Develop accurate quotes, confirm vendor pricing and availability, and process customer and supplier orders.
• Track shipments, coordinate deliveries, resolve order issues, and keep customers informed.
• Partner with outside sales and internal teams while managing multiple requests with accuracy and follow-through.

Qualifications

Experience in technical inside sales, quotations, parts sales, equipment distribution, estimating, or product support. Candidates from different industries are welcome.

You should be able to demonstrate independent product research and quote development, mechanical or technical aptitude, strong organization, and clear customer communication. Comfort using email, Excel, and business systems is essential.

What You Can Expect

Monday-Friday daytime schedule, no regular weekends, hands-on training, and opportunities to advance as your product knowledge grows.