Technical Sales Support Specialist

Burnett Specialists; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Burnett Specialists seeks a technically minded Sales Support Specialist in Houston to bridge customers and internal teams. You’ll help identify solutions, prepare quotes, and guide projects from quote to delivery, collaborating with engineering, production and product management.

The role suits recent graduates with a drive for learning and a customer‑facing mindset, offering exposure to sales, engineering and project coordination.

Qualifications

• Degree in a technical field preferred; recent grads welcome.
• Strong technical aptitude and curiosity about how products work.
• Proficiency with Excel and Microsoft Office required.
• Clear verbal and written communication, plus good organization.

Responsibilities

• Serve as primary contact for technical, product, pricing, and project questions.
• Review requests, gather details, and prepare quotations and bid packages.
• Track projects from quoting to order entry and delivery.
• Collaborate with sales, engineering, production, and product teams.
• Recommend cost-effective solutions meeting requirements.
• Assist with drawings, submittals, specs, and approvals.
• Monitor pricing and deliveries; keep customers informed.
• Build strong customer relationships and resolve issues.

Skills

Technical aptitude

Communication

Organizational skills

Problem solving

Independent worker

Education

Associate or Bachelor in mechanical/electrical/manufacturing tech

Tools

Microsoft Excel

Job description

Technical Sales Support Specialist Launch Your Career in Technical Sales & Project Management! Are you a recent graduate with a technical background who enjoys solving problems, working with people, and seeing projects come together? This is an exciting opportunity to combine your technical knowledge, customer service skills, and attention to detail in a role that offers exposure to engineering, sales, manufacturing, and project coordination. Our client is seeking a motivated, detail-oriented professional to join their team and serve as a key connection between customers and internal departments. You’ll help customers identify the right solutions, coordinate technical specifications and pricing, and guide projects from the initial quote through order fulfillment. This is an excellent opportunity for a recent graduate looking to build a career in a technical, customer-facing environment. Candidates with a couple of years of related experience are also encouraged to apply!

What You’ll Do

• Support Customers: Serve as a primary point of contact for technical, product, pricing, and project-related questions.
• Coordinate Quotes & Proposals: Review customer requests, interpret technical specifications, gather project details, and prepare accurate quotations and bid packages.
• Manage Projects from Start to Finish: Track projects through the quoting, approval, order entry, and delivery stages, ensuring deadlines and customer expectations are met.
• Collaborate Across Departments: Partner with sales, engineering, production, and product management teams to develop solutions and resolve technical questions.
• Identify Cost-Effective Solutions: Recommend alternative products or specifications that meet customer requirements while potentially reducing costs or installation time.
• Coordinate Technical Documentation: Assist with drawings, submittals, specifications, approvals, and other project documentation.
• Monitor Pricing & Deliveries: Stay current on product information, pricing, order status, and delivery schedules while keeping customers informed.
• Build Customer Relationships: Develop strong working relationships with customers and internal teams to ensure a positive customer experience.
• Resolve Issues: Document customer feedback, coordinate responses to concerns, and help identify practical solutions.

What We’re Looking For

• Associate’s or bachelor’s degree in mechanical engineering, electrical engineering, manufacturing technology, or a related technical field is preferred.
• Recent graduates are encouraged to apply; candidates with 2+ years of relevant experience will also be considered.
• Strong technical aptitude and an interest in understanding how products and systems work.
• Proficiency in Microsoft Office, particularly Excel.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to manage multiple projects and deadlines.
• A customer-focused mindset with the confidence to communicate professionally with a variety of people.
• Analytical thinking and problem-solving skills, along with a willingness to learn new systems and processes.
• Ability to work independently while collaborating effectively with a team.

Why Consider This Opportunity?

• Build a Career: Gain hands-on experience across technical sales, engineering, manufacturing, and project management.
• Make an Impact: Help customers find solutions while contributing to successful projects and business relationships.
• Learn from Experienced Professionals: Work alongside knowledgeable teams who can help you develop your technical and business skills.
• Grow Your Skill Set: Develop valuable experience in technical product applications, project coordination, pricing, and customer relationship management.

Ready to Get Started?

Ready to Get Started? If you have a technical mindset, enjoy working with people, and are eager to turn your education or early-career experience into a rewarding opportunity, we’d love to hear from you!