Technical Sales Representative

Charta Global, Inc.; United States; On-site; USD 110,000 - 135,000; Full time

Job summary

An established industry player seeks a skilled Sales Representative to lead efforts in delivering innovative paperboard packaging solutions. This role requires a blend of technical expertise and customer-focused sales strategies, bridging the gap between product performance and client needs. Join a company committed to sustainability and environmental stewardship, where your contributions will shape the future of packaging in North America. If you're passionate about driving meaningful change and fostering innovation, this opportunity is perfect for you.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 2-3+ years of experience in paperboard packaging or technical sales.
• Strong knowledge of board grades and converting methods.

Responsibilities

• Serve as the technical authority on paperboard materials.
• Build trust-based relationships with customers.

Skills

Technical Sales

Customer Relationship Management

Paperboard Packaging Knowledge

Communication Skills

Education

Bachelor’s degree in Packaging Science

Bachelor’s degree in Paper Engineering

Bachelor’s degree in Chemical Engineering

Job description

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Direct message the job poster from Charta Global, Inc.

Global Executive Search | Talent Acquisition | Leadership

Join Charta Global, the exclusive sales partner for Asia Pulp & Paper Group (APP) in the U.S. and Latin America. As one of the world’s top pulp and paper companies, APP touches over 150 countries and impacts lives daily—from tissue products that promote well-being, to packaging that preserves food, and paper that fuels creativity. Guided by our Sustainable Roadmap Vision 2030, we are committed to driving sustainable growth and crafting a greener, more resilient future.

Why Choose Charta Global?

• Drive Meaningful Change: Step into a key role that not only shapes Charta's growth in North America but also influences the global market. Your expertise will drive expansion, foster innovation, and secure the company's continued success.
• Champion Sustainability: Be part of a company dedicated to environmental stewardship and sustainable practices. Join us in pioneering solutions that prioritize the planet while advancing responsible forestry and production.
• Lead with a Global Perspective: Work alongside dynamic teams from around the world, combining global reach with local insights to shape the future of the U.S. market and beyond.

Position Summary:

We are seeking a technically skilled and customer-focused Sales Representative to lead our efforts in delivering high-performance paperboard packaging solutions. This position is ideal for a professional who understands the science behind paperboard substrates, converting, and end-use performance, and who can translate that knowledge into value-added sales strategies. You will play a critical role in bridging the gap between technical performance, customer needs, and commercial growth.

Key Responsibilities:

Technical Expertise & Support

• Serve as the technical authority on paperboard materials, including substrate selection, coatings, caliper performance, stiffness, printability, and barrier properties.
• Partner with customer R&D, procurement, and production teams to recommend packaging structures that align with product and brand requirements.
• Provide on-site technical support during packaging trials, material evaluations, line startups, and troubleshooting sessions.
• Interpret lab and field performance data to guide product development and customer recommendations.
• Collaborate closely with internal quality, product development, and manufacturing teams to ensure specifications are met and optimized for performance and cost.

Sales & Business Development

• Develop a deep understanding of client technical needs to position the company’s packaging products as the best-fit solution.
• Translate technical insights into compelling value propositions that support customer goals (e.g., sustainability, line efficiency, shelf impact).
• Drive revenue by managing a portfolio of existing accounts while actively pursuing new business opportunities in strategic markets.
• Lead technical discussions in sales meetings and respond to RFQs/RFPs with accurate, technically sound recommendations.

Customer Relationship Management

• Build trust-based relationships with customers by providing knowledgeable, solution-oriented service and follow-up.
• Act as a liaison between the customer and internal technical teams, ensuring clear communication and alignment on project goals and outcomes.
• Stay current on industry trends in paperboard technology, packaging innovations, and regulatory changes (e.g., food contact compliance, sustainability mandates).
• Provide competitive insights and contribute to product development initiatives based on observed customer and market demands.

Qualifications:

• Bachelor’s degree in Packaging Science, Paper Engineering, Chemical Engineering, or related technical field.
• 2–3+ years of experience in paperboard packaging or related technical sales environments.
• Strong knowledge of board grades, barrier technologies, converting methods (e.g., folding, die-cutting, gluing), and print processes (offset, flexo, etc.).
• Demonstrated ability to apply technical knowledge to solve customer challenges and drive commercial success.
• Excellent communication skills with the ability to translate technical information for both technical and non-technical audiences.
• Willingness to travel up to [50]% for customer visits, technical audits, and production trials.

Key Performance Indicators:

• Successful execution of technical trials and customer qualifications.
• Achievement of annual sales targets linked to technically differentiated products.
• Customer satisfaction is related to quality, performance, and responsiveness.
• Contribution to product development based on customer and market needs.

Charta Global Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or expression.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management

• Industries

  Paper and Forest Product Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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