Technical Sales & Project Support Specialist

SMS group USA

Valparaiso (IN)

On-site

USD 55,000 - 75,000

Full time

7 days ago

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Job summary

SMS group USA in Valparaiso, IN is seeking a Technical Sales Specialist to support the execution and field service teams, helping initiate, plan, and complete projects at the Valparaiso plant. You will serve as the point of contact for servicing orders, process quotations, and enter orders in GSS, collaborating with customers, vendors and internal teams.

The role includes travel and a hands-on manufacturing environment.

Qualifications

Strong written, verbal and customer service skills required.
Excellent organizational skills and attention to detail.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).

Responsibilities

Strong support for the Project Manager(s) and Execution team.
Serve as a point of contact for servicing orders.
Process customer requests for quotations and orders in accordance with pre-determined company metrics and procedures, communicate with the customer to ensure accuracy, and prepare and send final quotations.
Enter sales orders into Global Shop Solutions (GSS) with accuracy, assist managing the project to completion, working directly with customers/vendors/contractors and colleagues.
Assist the inventory team with cycle counts and inventory discrepancies.
Perform other various duties as assigned or requested.
Business travel approximately 10%.