Technical Sales Engineer

SMS group USA; Pittsburgh (Allegheny County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Paid vacation

401k with company match

Tuition reimbursement program

Job summary

SMS group USA is seeking a Technical Sales Engineer/Specialist in Pittsburgh to manage customer orders and technical sales operations, ensuring accuracy and customer satisfaction from request to delivery. The role requires a bachelor’s degree in engineering (preferably mechanical) or a two-year technical degree combined with business experience.

The ideal candidate will possess strong communication and organizational skills, with proficiency in Microsoft Office and interpretations of technical drawings. Bilingual candidates are encouraged to apply.

Qualifications

• Bachelor’s degree in engineering (mechanical preferred) or two-year technical degree with business experience.
• Required to interpret Technical Drawings and materials of construction for accuracy.
• Bilingualism in German, Italian or Spanish is a plus.

Responsibilities

• Process customer orders and manage technical sales from request to delivery.
• Create RFQs and source parts through approved vendors.
• Track and communicate with customers on quotes for accuracy.

Skills

Technical Drawings interpretation

Excellent communication skills

Customer service skills

Organizational skills

Proficiency in Microsoft Office

Bilingualism (German, Italian or Spanish)

Education

Bachelor’s degree in engineering

Two-year technical degree

Tools

Microsoft Office

SAP/ERP system

CAD

Job description

Summary

The Technical Sales Engineer/Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction. You can use your technical background and expertise to excel with us!

Who We Are

At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.

www.sms-group.us

What You'll Do

• Serve as the point of contact for Technical Service Division orders.
• Process customer requests for quotations in accordance with pre-determined company metrics and procedures.
• Creating RFQ’s and sourcing parts through approved vendors.
• Track customer requests for quotations, communicate with the customer to ensure accuracy, and prepare and send final quotations.
• Provide strong support for end customer and SMS Sales Department.
• Perform other duties as assigned or requested.
• Business travel approximately 10%.

What You'll Need

• A two-year technical degree combined with two years of business experience OR:
• A bachelor’s degree in engineering preferably mechanical with two years of applicable experience.
• Bi – Lingual is a plus (German, Italian or Spanish)
• Strong organizational skills and attention to detail.
• Required to interpret Technical Drawings for the purpose of order quotation and accuracy.
• Required to interpret materials of construction and material conversions.
• Excellent communication and customer service skills.
• Ability to write reports and correspond with customers.
• Proficiency in Microsoft Office software.
• CAD preferred but not required.
• Experience with SAP/ERP system is preferred.

What We Offer

Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!

What We Do

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.

Equal Opportunity Statement

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law.