Technical Sales & Service Specialist

Sms Group Inc; Valparaiso (IN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Medical/dental/vision coverage

401k with company match

Tuition reimbursement program

Paid vacation

Job summary

SMS group Inc. in Valparaiso, IN seeks a Technical Sales Specialist for the Servicing Division. You will support project managers, process quotations and orders, and collaborate with customers, vendors, and the field service team to ensure on-time delivery.

The role requires strong communication, organizational skills, and MS Office proficiency, with manufacturing or sales-support background a plus. Some travel is expected, and the position is on-site in Valparaiso.

Qualifications

• Strong written, verbal and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
• ERP system experience is a plus but not required.
• Ability to interpret blueprints/drawings for order quotation and accuracy is a plus.

Responsibilities

• Support the Project Manager(s) and Execution team.
• Serve as a point of contact for servicing orders.
• Process quotations and orders per company metrics and procedures.
• Enter sales orders into Global Shop Solutions (GSS) with accuracy and assist managing the project.
• Assist the inventory team with cycle counts and discrepancies.
• Travel approximately 10% for business.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Blueprint reading

ERP experience

Tools

Microsoft Office

Job description

SMS group Inc. in Valparaiso, IN seeks a Technical Sales Specialist for the Servicing Division. You will support project managers, process quotations and orders, and collaborate with customers, vendors, and the field service team to ensure on-time delivery.

The role requires strong communication, organizational skills, and MS Office proficiency, with manufacturing or sales-support background a plus. Some travel is expected, and the position is on-site in Valparaiso.