Technical Sales Engineer, Romeoville, IL

George E. Booth Co., LLC; Romeoville (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

The George E. Booth Co., LLC in Romeoville, Illinois is seeking a full-time Technical Sales Engineer. You will interface with customers to understand needs and coordinate with internal teams to meet them, with occasional on-site work at customer sites.

The role requires a clean driving record and willingness to travel within the local territory; ERP and Salesforce experience helps manage orders and quotations.

Qualifications

• Interface with customers to fully develop an understanding of customer needs.
• Coordinate with internal teams to ensure customer requirements are met.
• Willingness to travel within local territory as needed.

Responsibilities

• Assist customers with selection of products based on project scope and prepare quotations.
• Understand technical products and related concepts (pressure, flow, resistance).
• Troubleshoot situations with customers and interpret problems.
• Enter orders into ERP and Salesforce to support the Technical Sales team.
• Document quotations and follow-up through Salesforce/ERP.
• Process orders through GEBCO ERP system.
• Make day-to-day pricing and customer-care decisions within parameters.
• Coordinate with outside sales to develop accounts in the territory.
• Interact with customers on-site as required.
• Perform other duties as assigned.

Skills

Customer needs assessment

Communication with clients

Pricing discussions

Tools

Salesforce

ERP system

Job description

The George E. Booth Co. is a family-owned and operated industrial automation sales company looking to hire their next full-time Technical Sales Engineer at our Romeoville, Illinois location.

The ideal candidate will have abilities to interface with customers to fully develop an understanding of customer needs and maintain open channels of communication with both internal and external partners to ensure all customer needs are met. Position is bound primarily to a standard office desk station with occasional travel to local territory during normal business hours. A clean driving record required. This role comes with a competitive compensation plan and as well as excellent benefits. All candidates must be legally authorized to work in the United States.

Responsibilities for the Technical Sales Engineer

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• TSEassist customers with selection of products based on the scope of project needs through various applications, prepare quotations and follow-up on status.
• TSEwill need a comprehensive understanding of technical products that may include but are not limited to concepts of pressure, flow, resistance, etc.
• TSEwill troubleshoot situations with customers to analysis and interpret any problems customers may encounter.
• TSE will enter orders into ERP system and Salesforce to help the Technical Sales team, as needed.
• TSEwill document quotation and follow-up through Salesforce/ERP system.
• Position will be required to process all orders through GEBCO ERP system.
• TSEwill be responsible for day-to-day decisions related to pricing and overall customer care within the company's established parameters.
• Position will coordinate and communicate regularly with outside salesperson to fully develop accounts within designated sales territory.
• Interaction with customers on-site may be required at times.
• All other duties as assigned

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., 40 hours per week. Occasional evening and weekend work may be required as job duties demand.

Travel

Overnight travel is rarely expected for this position; travel to customer sites during working hours or other office locations, especially the headquarters location may be expected.